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    Why Creators and Consumers Should Welcome the "Netflix Threat"

    Thursday May 16, 2013
    The examination of the proposed Bell acquisition of Astral Communications took place last week in Montreal with the Canadian Radio-television and Telecommunications Commission hearing from a wide range of supporters and opponents of a deal that only last year was rejected as contrary to the public interest.  

    As Bell and Astral sought to defend their plan, a familiar enemy emerged - Netflix. What does a U.S.-based Internet video service with roughly two million Canadian subscribers have to do with a mega-merger of Bell and Astral?  

    My weekly technology law column (Toronto Star version, homepage version) notes that for the past few years, it has become standard operating procedure at CRTC hearings to ominously point to the Netflix threat. When Internet providers tried to defend usage based billing practices that led to expensive bills and some of the world's most restrictive data caps, they pointed to the bandwidth threat posed by Netflix. When cultural groups sought to overturn years of CRTC policy that takes a hands-off approach to Internet regulation, they argued that Netflix was a threat that needed to be addressed. So when Bell and Astral seek to merge, they naturally raise the need to respond to Netflix.


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    Why Creators and Consumers Should Welcome the "Netflix Threat"

    Wednesday May 15, 2013
    Appeared in the Toronto Star on May 11, 2013 as Bell and Astral Merger: Netflix Isn't the Enemy

    The examination of the proposed Bell acquisition of Astral Communications took place last week in Montreal with the Canadian Radio-television and Telecommunications Commission hearing from a wide range of supporters and opponents of a deal that only last year was rejected as contrary to the public interest.  

    As Bell and Astral sought to defend their plan, a familiar enemy emerged - Netflix. What does a U.S.-based Internet video service with roughly two million Canadian subscribers have to do with a mega-merger of Bell and Astral?  

    For the past few years, it has become standard operating procedure at CRTC hearings to ominously point to the Netflix threat. When Internet providers tried to defend usage based billing practices that led to expensive bills and some of the world's most restrictive data caps, they pointed to the bandwidth threat posed by Netflix. When cultural groups sought to overturn years of CRTC policy that takes a hands-off approach to Internet regulation, they argued that Netflix was a threat that needed to be addressed. So when Bell and Astral seek to merge, they naturally raise the need to respond to Netflix.

    This is an age-old strategy that seems to resurface every decade. In the 1980s, it was the effort to keep large U.S. specialty channels such as ESPN and MTV out of the market that led to the creation of TSN and MuchMusic. In the 1990s, the U.S. satellite television providers were branded the "death stars" and kept out of the market to allow for Canadian entries. In the 2000s, it was U.S. satellite radio services that were denied entry until acquiescing to minimum Canadian content requirements.

    In this decade, it is the Internet's turn as over-the-top video services such as Netflix are viewed as threats to established Canadian broadcasters, broadcast distributors, and content creators.

    To date, the CRTC has largely skirted the issue by pointing to studies that suggest that Netflix and other over-the-top video providers have only had a minimal impact on the consumer market. But that won't last. Whether Netflix or the myriad of other online video services - from YouTube's forthcoming subscription services to the National Film Board's documentary film Netflix competitor (scheduled to launch in 2014) to sports leagues offering season packages for Internet distribution to film studios launching their own services - the online distribution model is only going to increase in popularity.

    Rather than claiming limited impact, the CRTC should embrace the trend by concluding that the services are a boon to both consumers and content creators consistent with its policy mandate that does not require regulatory change or protection for established Canadian broadcasters.  

    For consumers, the benefits are obvious with more choice, greater convenience, and lower prices.

    Creators also benefit from the proliferation of these services by virtue of the heightened competition for their content. In years past, the competitive landscape in Canada was limited to a handful of broadcasting organizations. The entry of new competitors means there will be a larger ecosystem of distributors, intermediaries, and original producers all vying for enough content to make a compelling offering to consumers.

    The established players unsurprisingly view the new entrants as a threat since they offer competitive content at a fraction of the price of a typical cable or satellite bill, increase acquisition costs, and free consumers from being locked into a small number of service providers.

    Broadcasters and some content creator groups may be comfortable with a highly regulated system that provides a steady stream of revenue, but the new environment creates a more competitive landscape and the promise of increased demand for new creative works. Viewed in that light, the shift toward a robust online video market should be welcomed by the CRTC with open arms, not viewed warily as a threat in need of regulatory intervention.
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    Industry Minister Paradis on Canadian Wireless Prices: We're "Middle Average"

    Tuesday May 07, 2013

    Industry Minister Christian Paradis appeared before the Standing Committee on Industry, Science and Technology last week and was asked what he thought Canadians would say about wireless pricing. Paradis instead indicated what he would tell them:

    I would tell them that when we compare with our peers, we are in the middle-average, we dropped down by almost 20% and this is a work in progress. We will continue. We are dedicated to have a fourth player and we will do whatever we can in terms of policy to achieve this. Frankly, so far time gave us reason.

    If this is a work-in-progress, is the government prepared to do more?  Apparently it is, as Paradis also told the committee:

    When you talk about the roaming and the tower sharing, we announced broader measures, and if we have to intervene more we will.  


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    Why Rejecting Mandatory Distribution Fits With the CRTC's Interpretation of the Broadcasting Act

    Thursday April 25, 2013

    This week's CRTC mandatory distribution hearing has placed the spotlight on a fascinating disconnect between the Commission and the Canadian broadcast community. Despite months of telegraphing its intent to promote consumer choice over broadcaster revenues, the first two days of the hearing have featured repeated presentations from groups who have not gotten the message. CRTC Chair Jean-Pierre Blais could not have been clearer in a speech last October:

    In our decision, we noted that consumers increasingly expect to be in control of what they watch. It makes sense that consumers and the distributors who serve them should have more flexibility in packaging choices. While we acknowledged the value of predictable revenues to the programming services, we decided that the days of guaranteed wholesale rates are over. Programming services cannot expect to remain completely insulated from the growing demand for greater choice by Canadians.

    He followed that up in March by telling the production community that it "will need to compete, just like any other sector."

    Despite the messaging, many of the groups seeking mandatory distribution evidently don't get it.


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    The Mandatory Distribution Hearing: The CRTC As Last Hope for Failed Broadcast Business Models

    Tuesday April 23, 2013

    The CRTC kicked off its two week broadcast hearing on mandatory distribution yesterday with a steady stream of proposals hoping to hit the jackpot by winning mandatory distribution (and guaranteed millions) from cable and satellite distributors. I've written (here and here) about why mandatory distribution should be dropped altogether, but yesterday's hearing provided the best evidence yet. CRTC Chair Jean-Pierre Blais started the hearing by making it clear that the Commission would establish a very high threshold - consistent with the Act - before forcing any Canadians to pay for channels they may not want. Over the course of the day, no one came close to meeting even a low threshold.

    As the hearing veered from proposals backed by studies suggesting consumers weren't interested in their product to claims that broadcaster costs were "totally retarded", it became apparent that the mandatory distribution process is a last gasp for many failed, failing or never started broadcast proposals. The Commission heard from channels that broadcast distributors won't carry, that advertisers won't support, that few subscribers pay for, and that don't have any content (user generated content was the answer for two such proposals leading one Commissioner to ask why people wouldn't just watch YouTube). Even the Sun News Network, the headliner of the day, acknowledged that its complaints about undue preference by other distributors would not meet the legal standard, that it is already available to 70% of cable subscribers, and that Videotron, which shares the same parent company, has not placed the channel on basic service, even though it is seeking an order from the CRTC requiring everyone else to do so.  


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    CRTC Should Force Broadcasters To "Compete Just Like Any Other Sector"

    Tuesday April 23, 2013
    Last month, Jean-Pierre Blais, the chair of the Canadian Radio-television and Telecommunications Commission, delivered a much-discussed speech at the Canadian Media Production Association's annual conference. The CMPA is Canada's leading organization for the production of Canadian film and television programming and Blais' message was intended to both congratulate and challenge the industry.

    On the congratulatory side, Blais noted the Canadian film and television production had a record year in 2012, growing by over $500 million over the prior year, by far the highest total and fastest growth in over a decade. Canadian television production led the way, increasing 21.3 per cent in 2011/12, for a ten-year high of just under $2.6 billion. Most of the increase was due to English-language programming, with fiction production growing by over 41 per cent.

    Blais' challenge came in several forms, but my weekly technology law column (Toronto Star version, homepage version) notes the comment that attracted the most attention was his remark that "under my watch, you will not see a protectionist. I'm a promotionist." Most observers took the comment to mean that the CRTC will not focus on mechanisms such as Canadian content requirements and foreign restrictions as a means to advance Canadian culture.  Rather, with billions being spent on the creation of Canadian programming, it is better to concentrate on marketing and promotion of those works.

    Yet there was a second comment that garnered less attention, but that may ultimately prove more important. After encouraging the industry to become more innovative and entrepreneurial, Blais warned "you will need to compete, just like any other sector."


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    Rogers: We Don't Expect an Industry Canada Decision on Shaw Spectrum Until September 2014

    Tuesday April 23, 2013
    Rogers Communications held its quarterly results call yesterday, leading to a question on its expectation with regard to an Industry Canada decision on its proposed acquisition of spectrum from Shaw. Industry Minister Christian Paradis has signalled his concern with the proposal. Perhaps hoping for a delay in the decision, Rogers indicated that it does not expect Industry Canada to decide until roughly September 2014 (or well after the spectrum auction later this year). According to Ken Engelhart:

    The 5-year limitation period for Shaw to sell the spectrum to an incumbent does not come up until September of 2014. So I don't expect a decision from Industry Canada until September of 2014 or thereabouts. Obviously, it's very useful spectrum for us to provide LTE services, so if we're not allowed to buy it, we'll need to figure something else there.

    When asked in a follow-up whether there wouldn't be some clarification of that prior to the spectrum auction, Engelhart responded that he did not expect that to happen.
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    CRTC Should Force Broadcasters To "Compete Just Like Any Other Sector"

    Monday April 22, 2013
    Appeared in the Toronto Star on April 20, 2013 as CRTC Should Force Broadcasters to Compete

    Last month, Jean-Pierre Blais, the chair of the Canadian Radio-television and Telecommunications Commission, delivered a much-discussed speech at the Canadian Media Production Association's annual conference. The CMPA is Canada's leading organization for the production of Canadian film and television programming and Blais' message was intended to both congratulate and challenge the industry.

    On the congratulatory side, Blais noted the Canadian film and television production had a record year in 2012, growing by over $500 million over the prior year, by far the highest total and fastest growth in over a decade. Canadian television production led the way, increasing 21.3 per cent in 2011/12, for a ten-year high of just under $2.6 billion. Most of the increase was due to English-language programming, with fiction production growing by over 41 per cent.

    Blais' challenge came in several forms, but the comment that attracted the most attention was his remark that "under my watch, you will not see a protectionist. I'm a promotionist." Most observers took the comment to mean that the CRTC will not focus on mechanisms such as Canadian content requirements and foreign restrictions as a means to advance Canadian culture.  Rather, with billions being spent on the creation of Canadian programming, it is better to concentrate on marketing and promotion of those works.

    Yet there was a second comment that garnered less attention, but that may ultimately prove more important. After encouraging the industry to become more innovative and entrepreneurial, Blais warned "you will need to compete, just like any other sector."

    That may sound unremarkable, but to an industry that has often focused on creating rather than competing, it represents a potential sea change.  

    For example, most of the funding for the record amount of Canadian English-language television programming came from taxpayers and broadcasters, not the original producers of the content. According to Profile 2012, an annual report on the state of the industry, only ten per cent came from private funding such as production companies and private investors. Canadian distributors covered 18 per cent of the total costs, with foreign distributors kicking in an additional nine per cent.  

    That still represents less than half of the total financing costs for Canadian English-language television programming. Federal and provincial tax credits provided the largest chunk of funding, covering 29 per cent of the cost, while broadcaster licence fees constituted another 25 per cent. The Canada Media Fund, which is jointly funded by the taxpayers and cable and satellite providers, covered the remaining ten per cent.

    The notion of competing in the market should take centre stage this week as the CRTC conducts its hearing on whether Canadians who subscribe to cable and satellite television packages should be required to pay for channels such as Sun News Network and Starlight, a proposed all-Canadian movie channel. The regulatory process has been likened to winning the lottery, since channels selected for mandatory carriage are guaranteed millions in revenue regardless of whether Canadians watch or even want the channel.

    The best approach would be to scrap the mandatory carriage rules altogether.  Instead, the Commission could require cable and satellite companies to offer all licensed channels to their customers. That would enable consumers to decide what they want to pay for and assuage broadcaster concerns that some distributors may withhold access to their programming altogether. 

    That shift in approach would represent a significant change in Canadian broadcast policy, effectively establishing a framework that requires the industry to compete for subscribers. As CRTC Chair Blais would say, just like any other sector. 

    Michael Geist holds the Canada Research Chair in Internet and E-commerce Law at the University of Ottawa, Faculty of Law. He can reached at mgeist@uottawa.ca or online at www.michaelgeist.ca.


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    Canadian Wireless Association Breakup Points To Industry Divide on Competitiveness

    Monday April 22, 2013
    Appeared in the Toronto Star on April 13, 2013 as Deep Divisions Surface in Canada's Wireless Industry

    The Canadian wireless sector was shocked last week by the abrupt departure of the three major new entrants - Wind Mobile, Public Mobile, and Mobilicity - from the Canadian Wireless Telecommunications Association. The new entrants took the CWTA by surprise, issuing a stern release claiming the association has shown consistent bias in favour of Bell, Telus, and Rogers, the three incumbent providers. Moreover, the companies pointed to a blatant disregard for new entrants and alleged that the CWTA had failed to honour repeated promises of fair representation.

    The move is a major blow to the CWTA, which has long promoted itself as the voice of the industry. For example, during the recent CRTC consumer wireless code hearing, it opened by telling the commission that it “represents virtually all of the major companies in Canada's wireless telecommunications ecosystem.”

    No longer.

    While analysts searched for a specific incident that led to the departure, the more likely explanation lies in the ongoing battle over the state of competitiveness of the Canadian wireless sector.  The question is not a mere academic debate since key government policies, including the framework for the forthcoming multi-billion dollar spectrum auction, the creation of an enforceable consumer wireless protection code, and the rules on much-hated three-year wireless contracts, all hang in the balance.

    The CWTA has long argued that the Canadian market is competitive and that no government intervention or additional regulation is needed. Indeed, as far back as 2000, the association told officials “the Canadian wireless market has been competitive from the outset.”

    As study after study pointed to high consumer prices and comparatively low subscriber rates, the government began to entertain the possibility of a set-aside in a spectrum auction to pave the way for new entrants into the market.

    Once again, the CWTA argued against the approach, claiming that the market was already competitive and that no intervention was needed. The government rejected the CWTA’s position, leading to the 2008 set-aside and the eventual entry of Wind Mobile, Public Mobile, and Mobilicity into the market.  

    The new entrants succeeded in providing lower-cost alternatives, yet the incumbents did little to alter their approach, hoping that the new competition would be short-lived. Provincial governments became involved with several proposing new wireless consumer protections.  The CWTA first argued against provincial involvement in the issue and later against immediate implementation of a national code being crafted by the CRTC.

    For the new entrants, an association committed to fighting efforts to enhance competition and consumer protection was an association fighting against their own interests since their long-term viability depends on maintaining policies designed to promote further competition. While the CWTA and the new entrants may have been able to paper over their differences on technical issues, the competitiveness issue was too important for compromise.

    At the recent CRTC hearing on a consumer wireless code, Wind Mobile openly broke with the CWTA, telling the commission that

    “The CWTA has elected to take certain positions over the express objections of WIND Mobile (on the basis that such positions are not "industry positions" but rather those of a BRT-dominated CWTA board). Accordingly, without needing to single out positions taken by the CWTA which align with those of WIND Mobile, WIND Mobile simply states that WIND Mobile does not support the CWTA submission.”

    Moreover, Mobilicity had already publicly differed with the CWTA on consumer issues back in 2011, stating that it was “exceptionally disappointed with the CWTA's lack of foresight in continuing to act only in the interests of the Big Three wireless oligopoly.”

    Viewed in this light, the only surprising thing about the decision to abandon the CWTA is not why, but rather what took so long.  The move sends a strong message to the government and the CRTC that there remain deep divisions within the industry with many legitimate concerns about competitiveness of the Canadian wireless market.

    Michael Geist holds the Canada Research Chair in Internet and E-commerce Law at the University of Ottawa, Faculty of Law. He can reached at mgeist@uottawa.ca or online at www.michaelgeist.ca.


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    Debate Over Wireless Competition in Canada Continues in the House of Commons and on the Air

    Monday April 22, 2013
    The debate over the state of wireless competition in Canada continues to rage. Last week, I appeared on CBC's The Current, as part of a 30 minute segment devoted to the wireless industry. The issue was also discussed during Question Period at the House of Commons, with Industry Minister Christian Paradis focusing on competition and consumers:

    We want to enhance competition and investment in this country, and this is why we adopted this policy back in 2008 for the AWS spectrum. Let me say that the price went down by an average of 11% since then, and we will continue this way with the 700 megahertz spectrum. We launched consultation with the industry to make sure that we enhance competition and provide better choice and better rates for our consumers.



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