L'Union des Consommateurs and a Quebec consumer have launched a class action lawsuit against Bell Canada over its throttling practices. The suit, which is seeking certification on behalf of all provincial subscribers, argues that the practices deliberately slowed consumer services and raises privacy issues. It seeks a refund of 80 […]
Post Tagged with: "bell"
Bell Launches On-Demand Video Service
When Bell's throttling practices came to light earlier this year, I wrote the following in an assessing the competition concerns: The major ISPs claim that throttling is needed to ensure better quality of service to all customers, yet it also has a significant effect on the video marketplace. Cable and […]
CRTC Sets Timeline for Throttling Case
The CRTC this morning issued its promised plan for addressing the substantive issues raised by the CAIP complaint over Bell's throttling practices. The plan has an aggressive timeline with all submissions in by June 26th and a decision promised within 90 days. Bell and CAIP have been asked to respond […]
CRTC Denies CAIP Request for Interim Relief from Bell’s Throttling
The CRTC this morning denied CAIP's request for interim relief blocking Bell's throttling practices. The Commission ruled that CAIP did not meet the standard for interim relief. It acknowledged that there is a serious issue to be determined, but it was not convinced that there will be irreparable harm if […]
Bell Canada Hit With Privacy Complaint Over Deep Packet Inspection Practices
CIPPIC has filed a privacy complaint with the Privacy Commissioner of Canada over Bell's deep packet inspection practices. With CAIP raising the privacy issue in its submission to the CRTC, it was only a matter of time before the Privacy Commissioner was asked to intervene. CIPPIC highlights several privacy concerns […]
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