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    What a Difference a Year Makes: Bell on Local Television Channels

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    Tuesday April 17, 2012
    Last year, when Bell's purchase of CTV was undergoing regulatory approval, the company went out of its way to emphasize its support for the struggling local channels it was acquiring as part of the deal. At a CRTC hearing on the issue in February 2011, company officials stated:

    the 'A' channels, which have struggled tremendously over the last several years, require assistance to continue to maintain their current programming levels. They also require investment to be broadcast in high definition, which will improve 'A' channel programming quality and allow for HD simulcasting. Together these investments will help ensure that 'A' channel local programming can be sustained and can remain available to these communities.

    The same hearing included an appearance from Randy Goulden, the Executive Director of the Yorkton Film Festival in Yorkton, Saskatchewan. Goulden extolled the virtues of a Bell - CTV merger for local CTV channels:

    CTV's local television stations are a great part of the Canadian broadcasting system. They provide invaluable promotion and publicity of our initiatives and our programs, raising our profile to a level we would not have the opportunity to enjoy without their support. The Yorkton Film Festival supports CTV's acquisition by Bell as it will make CTV a stronger company and that, I believe, will enable organizations like mine to continue to grow.

    Just over a year later, Bell now says the Yorkton station is potentially on the chopping block. As the CRTC conducts hearings on the Local Programming Improvement Fund and the Supreme Court of Canada holds its hearing on the fee-for-carriage, Bell says that "we won’t continue to fund chronically unprofitable stations, tiny stations in tiny little towns." Yorkton is on that list, along with at least five other stations (which Bell says could grow to 10 stations if the LPIF shrinks). Bell promised to keep the A channel stations operational for three years during the regulatory process, but no similar promises were made for local CTV channels. In other words, the owner may have changed, but the game remains the same - use threats to close local channels as the basis for demanding additional revenues through regulation.

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    Should Canadians Have to Pay For TV Channels They Don't Want?

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    Tuesday April 10, 2012
    Consumers have become accustomed to lots of choice for entertainment and information services. Music and movie services offer single downloads and a range of subscription models, while newspapers and magazines sell their content as individual issues or subscriptions on multiple platforms.

    Yet Canadian cable and satellite providers remain a stubborn holdout. The broadcast community has long resisted a market-oriented approach that would allow consumers to exercise real choice in their cable and satellite packages, instead demanding a corporate welfare regulatory framework that guarantees big profits and mediocre programming. My weekly technology law column (Toronto Star version, homepage version) notes that could have changed had the Canadian Radio-television and Telecommunications Commission pushed back against Bell Media in a major case involving the terms of broadcast distribution, but a ruling late last week indicated that it remains reluctant to do so.


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    Should Canadians have to pay for TV channels they don’t want?

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    Tuesday April 10, 2012
    Appeared in the Toronto Star on April 8, 2012 as Should Canadians have to pay for TV channels they don’t want?

    Consumers have become accustomed to lots of choice for entertainment and information services. Music and movie services offer single downloads and a range of subscription models, while newspapers and magazines sell their content as individual issues or subscriptions on multiple platforms.

    Yet Canadian cable and satellite providers remain a stubborn holdout. The broadcast community has long resisted a market-oriented approach that would allow consumers to exercise real choice in their cable and satellite packages, instead demanding a corporate welfare regulatory framework that guarantees big profits and mediocre programming. That could have changed had the Canadian Radio-television and Telecommunications Commission pushed back against Bell Media in a major case involving the terms of broadcast distribution, but a ruling late last week indicated that it remains reluctant to do so.

    The case pits Canada’s largest broadcaster and a major broadcast distributor against a group of cable and telecom providers including Telus, Cogeco, MTS Allstream, and Eastlink. The common link among this group is that unlike Bell, Rogers, and Shaw, who act as both broadcasters and broadcast distributors, these companies function as independents by only offering broadcast distribution through either cable or IPTV services.

    The independent providers want to be able to offer consumers the option to customize their own programming packages. While the prospect of a full pick-and-pay model for individual channels seems unlikely, tiered packages that would allow consumers to create their own package of 15 or 30 channels might be on the table. This model, which is available in Quebec and was used by Rogers in a trial earlier this year in London, Ontario, gives consumers the possibility of some cost savings along with far more flexibility in customizing a television package that meets their interests.

    Bell and Shaw strongly oppose the consumer choice model (Rogers is more open to the possibility). Kevin Crull, president of Bell Media, recently told Cartt.ca, an industry trade publication, that consumer choice is wielded with a television remote as consumer choose what to watch from among the myriad of channels they have effectively been forced to subscribe to as part of most cable and satellite packages.

    When asked about the possibility of extending the pick-a-pack model outside of Quebec, Bell said at a recent CRTC hearing that it is "dreadfully fearful of a penetration decline that would wipe out revenues that are necessary to support the obligations of these services." In case that wasn’t sufficiently clear, it added that "choice and flexibility shouldn't come at the expense of the regulated system for 30 or so services which are at the very heart of the specialty system." In other words, Bell does not believe consumers should have choice and flexibility if it results in lost revenues for its specialty channels.

    Broadcast distributors have grown fat over the years by forcing consumers to purchase expensive packages that include channels they may not want. In fact, the broadcast distributors became so profitable that they ultimately purchased the broadcasters themselves.

    With a vertically integrated marketplace now entrenched in Canada, Bell is well positioned to grant itself significant advantages. The twin goals of wide distribution of its specialty channels and the growth of its broadcast distribution services could result in lessening competition by offering packages that independent distributors can’t match, charging uneconomic rates for the distribution of individual channels, or forcing the independent providers to package unpopular Bell-owned specialty channels with high-demand channels. 

    It falls to the CRTC to ensure that there is real consumer choice by recognizing that choice does not come from clicking on a remote control. The current system rewards market power over innovative services or programs by guaranteeing broadcasters commercial success based on the inclusion within a popular package, rather than based on consumer interest. The time to prioritize competition and choice over broadcaster self-interest is long overdue.

    Michael Geist holds the Canada Research Chair in Internet and E-commerce Law at the University of Ottawa, Faculty of Law. He can reached at mgeist@uottawa.ca or online at www.michaelgeist.ca.


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    CRTC Stands By New Disclosure Requirement on Software Installs Over Objections From ESAC, RIM

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    Thursday March 29, 2012
    The CRTC has finalized its anti-spam regulations, retaining some notable new disclosure requirements for some software installations. The requirements were opposed by the Entertainment Software Association of Canada and Research in Motion, who both asked for the requirements to be either dropped or significantly changed. The regulation requires:

    A computer program's material elements that perform one or more of the functions listed in subsection 10(5) of the Act must be brought to the attention of the person from whom consent is being sought separately from any other information provided in a request for consent and the person seeking consent must obtain an acknowledgement in writing from the person from whom consent is being sought that they understand and agree that the program performs the specified functions.

    The functions listed in 10(5) of the Act are:

    (a) collecting personal information stored on the computer system;
    (b) interfering with the owner’s or an authorized user’s control of the computer system;
    (c) changing or interfering with settings, preferences or commands already installed or stored on the computer system without the knowledge of the owner or an authorized user of the computer system;
    (d) changing or interfering with data that is stored on the computer system in a manner that obstructs, interrupts or interferes with lawful access to or use of that data by the owner or an authorized user of the computer system;
    (e) causing the computer system to communicate with another computer system, or other device, without the authorization of the owner or an authorized user of the computer system;
    (f) installing a computer program that may be activated by a third party without the knowledge of the owner or an authorized user of the computer system; and
    (g) performing any other function specified in the regulations.

    While this is obviously designed first and foremost at spyware, it targets many other possibilities including the infamous Sony rootkit case and other attempts by software or app developers to unexpectedly collect personal information or interfere with a user's computer. It could also have an impact on some digital rights management systems, raising interesting questions about the interaction between these requirements and the digital lock rules in Bill C-11.


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