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Wednesday August 24, 2011 |
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GoodLife Fitness has agreed
to pay $300,000 to settle a CRTC investigation into its use of
robocalls for telemarking purposes.
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Tuesday December 21, 2010 |
The CRTC announced
yesterday that Bell has agreed to pay $1.3 million to settle a case
involving multiple violations of the do-not-call list rules. Bell places
the blame
at third-party telemarketers who placed calls to people on the
list.
The fine is the largest to-date by the CRTC for a do-not-call violation
and unquestionably sends a strong signal that the Commission is
prepared to enforce the law with strict penalties. I had
previously
been critical of the enforcement efforts and this marks an important
step forward in demonstrating that the law can be used effectively.
The fact that Bell was the target is significant for at least two
reasons. First, Bell administers the do-not-call list under
contract.
By targeting the company, it sends the message that no one is above the
law. Second, as I wrote last
year, Bell was seemingly the top source of complaints among
reputable companies:
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Monday December 20, 2010 |
In the largest do-not-call violation fine to date (by far), the CRTC
has hit Xentel DM, a Calgary-based telemarketing firm, with a $500,000
fine for violating
the law.
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Thursday July 08, 2010 |
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Senator Percy Downe has obtained
interesting information on the enforcement side of the do-not-call
list. According to data obtained by Downe, the CRTC has imposed
$73,000 in fines, but has collected only $250 (as of March 1, 2010).
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