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    CRTC Settles Do-Not-Call Complaint With GoodLife Fitness

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    Wednesday August 24, 2011
    GoodLife Fitness has agreed to pay $300,000 to settle a CRTC investigation into its use of robocalls for telemarking purposes.
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    Bell Pays $1.3 Million To Settle Do-Not-Call Violations

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    Tuesday December 21, 2010
    The CRTC announced yesterday that Bell has agreed to pay $1.3 million to settle a case involving multiple violations of the do-not-call list rules. Bell places the blame at third-party telemarketers who placed calls to people on the list.  The fine is the largest to-date by the CRTC for a do-not-call violation and unquestionably sends a strong signal that the Commission is prepared to enforce the law with strict penalties.  I had previously been critical of the enforcement efforts and this marks an important step forward in demonstrating that the law can be used effectively.

    The fact that Bell was the target is significant for at least two reasons.  First, Bell administers the do-not-call list under contract.  By targeting the company, it sends the message that no one is above the law.  Second, as I wrote last year, Bell was seemingly the top source of complaints among reputable companies:


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    CRTC Levies $500K Fine for Do-Not-Call Violation

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    Monday December 20, 2010
    In the largest do-not-call violation fine to date (by far), the CRTC has hit Xentel DM, a Calgary-based telemarketing firm, with a $500,000 fine for violating the law.

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    Do-Not-Call List Data: $73,000 in Fines, $250 Collected

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    Thursday July 08, 2010
    Senator Percy Downe has obtained interesting information on the enforcement side of the do-not-call list.  According to data obtained by Downe, the CRTC has imposed $73,000 in fines, but has collected only $250 (as of March 1, 2010).
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