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    CRTC Uncovers New Rogers Net Neutrality Violation

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    Friday March 02, 2012
    The CRTC has written to Rogers Communication following the identification of yet another violation of the Commission's Internet traffic management policy. Rogers has announced plans to drop its traffic throttling practices, but the CRTC wants the new issue addressed immediately. I discussed the role of the CRTC in putting an end to Internet throttling in a recent column on the Rogers case (Ottawa Citizen version, homepage version).
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    Rogers Announces Plans To Drop Internet Throttling This Year

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    Monday February 06, 2012
    Last week Rogers advised the CRTC that it plans to drop Internet throttling for all customers by the end of the year. The move was not unexpected given that its policy was an outlier among all major Canadian ISPs. I'll have more to say on this development soon.
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    CRTC Releases Net Neutrality Complaints Data

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    Wednesday February 01, 2012
    The CRTC yesterday released new net neutrality complaints data. The data shows a significant increase in the number of complaints in the last quarter of 2011 when compared with the prior two years. I wrote about the complaints issue in July 2011 based on data obtained under the Access to Information Act.
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    CRTC Investigation Finds Rogers Violated Net Neutrality Rules

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    Friday January 20, 2012
    The CRTC has written to Rogers Communications to advise that its investigation has concluded that the company violated the Internet traffic management rules (better known as net neutrality rules).  The letter notes:

    Based on the preliminary results of our ongoing investigation, Commission staff is of the belief that Rogers Communications Inc. (“Rogers”) applies a technical ITMP to unidentified traffic using default peer-to-peer (“P2P”) ports. On the basis of our evidence to date, any traffic from an unidentified time-sensitive application making use of P2P ports will be throttled resulting in noticeable degradation of such traffic.

    The CRTC notes that prior approval is required for degradation of time sensitive traffic and gives Rogers two weeks to rebut the evidence or become compliant with the law. The case highlights a newfound willingness by the CRTC to investigate and enforce the net neutrality rules with full research into the effect of Rogers' traffic shaping practices.  This represents a major step forward as it sends a clear message - after several years of doubt - that the CRTC is prepared to enforce the net neutrality rules.  Given the recent announcement that Bell is abandoning traffic shaping, the question is whether Rogers will follow suit or drag out the process by facing CRTC enforcement and further user complaints.

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