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    OECD Broadband Rankings: Canada Ranks 28th out of 33 Countries Based on Bell, Rogers & Shaw Data

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    Tuesday April 19, 2011
    The OECD published its latest comparative broadband Internet data last week, confirming yet again that Canadian consumers pay more for less when it comes to Internet access. While some will undoubtedly claim that the OECD methodology is faulty, it should be noted that the data is provided to OECD member governments before publication. For this survey, the OECD focused on three of Canada's largest ISPs - Bell, Shaw, and Rogers - covering 18 of their offerings at a range of speeds and pricing points.

    The focus should be on the numbers, which tell a discouraging tale. Among the findings on price of Internet services (all as of September 2010):

    Speed
    Rank
    Overall
    28th out of 33
    Below 2.5 Mbps
    17th out of 24
    Between 2.5 an 15 Mbps
    28th out of 33
    Between 15 and 30 Mbps
    29th out of 33
    Over 45 Mbps
    23rd out of 28


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    Rogers Faces More Questions on World of Warcraft Throttling

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    Wednesday March 30, 2011
    Teresa Murphy, who filed the original complaint against Rogers over its throttling of World of Warcraft, has submitted a detailed response to the Rogers response. It calls on Rogers to drop its throttling practices and reimburse subscribers for damages resulting from its practices.
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    Rogers Admits Traffic Management Throttles World of Warcraft

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    Friday March 25, 2011
    Rogers has admitted that its traffic management practices may interfere with World of Warcraft. It says modifications to its software will not be ready until June.
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    Rogers Provides New Evidence on Effectiveness of Notice-and-Notice System

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    Wednesday March 23, 2011
    Bill C-32 looks to be headed for the dustbin if Canada heads into an election this week, but the C-32 committee is still ongoing until someone pulls the plug on the current Parlimentary session. Rogers, Telus, and Bell appeared yesterday and the discussion unsurprisingly focused on the notice-and-notice approach currently used by ISPs and codified within the bill. The notice and notice system involves a notification from a copyright holder - often involving movies, software or music - claiming that a subscriber has made available or downloaded content without authorization on file sharing systems. The ISP forwards the notification to the subscriber but takes no other action - it does not pass along the subscriber's personal information, remove the content from its system, or cancel the subscriber's service.

    While some rights holders (who the committee learned played a role in establishing notice-and-notice in the first place) have claimed the system is ineffective, Rogers came prepared with evidence about how the system functions and on its effectiveness. It reports that it processed 207,000 notices in 2010, sending those notices to about five percent of its customer base. In other words, 95% of its subscribers are not identified by rights holders as copyright infringers - far from the piracy haven that it often claimed. Of the households that receive notices, only 1/3 receive a second notice. Of those that receive a second notice, only 1/3 of those receive a third notice. 


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