Columns

If U.S. Cloud Computing Isn’t Good Enough for the Canadian Government, Why Should It Be for You?

In August 2011, the federal government announced plans to consolidate more than 100 different email systems used by over 300,000 employees into a single, outsourced email system. While the email transition is currently underway – Bell won the nearly $400 million contract last year – the decision quietly sparked a trade fight with the United States that placed the spotlight on the risks associated with hosting computer data outside the country.

At the heart of the dispute is the emergence of cloud computing services such as web-based email, online document storage, and photo sharing sites. These services are based on a computing infrastructure that relies on huge computer server farms and high-speed network connections that allow users to access their content from any device connected to the Internet.

My weekly technology law column (Toronto Star version, homepage version) notes that cloud computing services offer the promise of convenience and cost savings, but at a price of reduced control over your own content, reliance on third-party providers, and potential privacy risks should the data “hosted in the cloud” be disclosed to law enforcement agencies without appropriate disclosure or oversight.

Read more ›

March 12, 2014 19 comments Columns

The CRTC’s Future of Television Consultation: The Missing Provocative Questions

Last month, I blogged about the CRTC’s Talk TV consultation and concerns that the questions were framed in a lopsided manner.  CRTC Chair Jean Pierre Blais was asked about those concerns in Twitter chat and he responded that the questions and answers “were intended to be provocative.” I address that response in my weekly technology law column (Toronto Star version, homepage version) highlighting both the concerns with the survey and offering some additional provocative questions that the Commission excluded.

The column begins by noting that regulation of Internet video services and the prospect of pick-and-pay television channels headline the second phase of the Canadian Radio-television and Telecommunications Commission’s future of television consultation which launched late last month. The “TalkTV” initiative is designed to make it easy for Canadians to participate, featuring six short scenarios followed by a limited number of choices for respondents.

Read more ›

March 5, 2014 5 comments Columns
052:365 - 06/21/2012 - Netflix by Shardayy (CC BY 2.0) https://flic.kr/p/cisnRo

Canadian Media Production and Music Groups Calls for New Rules for Netflix, Google, ISPs

Canadians love Internet success stories such as Netflix and Google as recent data indicates that millions now subscribe to the online video service and Google is the undisputed leader in search and online advertising. The changing marketplace may be a boon to consumers, but my weekly technology law column (Toronto Star version, homepage version) notes that it also breeds calls for increased Internet regulation. That is particularly true in the content industry, with the film and music sectors recently calling for rules that would target online video services, Internet providers, and search engines.

The Canadian Media Production Association, which represents independent producers of English films and television shows, recently told a Senate committee that new rules are needed to address the threat posed by popular Internet video services such as Netflix. The CMPA argued that a “level playing field” is needed to ensure that there is “choice, diversity and growth in a more open market place.”

Read more ›

February 13, 2014 19 comments Columns

Competition Bureau Raises Concerns Over Canadian Wireless Market

The longstanding debate over the state of wireless services in Canada has veered across many issues – pricing, roaming fees, locked devices, new entrants, and foreign investment to name a few. At the heart of all of these questions is a single issue: is the current Canadian wireless market competitive?

My weekly technology law column (Toronto Star version, homepage version) notes the competitiveness of the Canadian market is a foundational question since the answer has huge implications for legislative and regulatory policy. If the market is competitive, regulators (namely the CRTC) can reasonably adopt a “hands-off” approach, confident that competitive forces will result in fair prices and consumer choice. If it is not competitive, standing on the sidelines is not option, thereby pressuring government and the CRTC to promote more competition and to implement measures to prevent the established players from abusing their advantageous position.

Read more ›

February 10, 2014 Comments are Disabled Columns

Why Canada’s Telecom Companies Should Come Clean About Customer Information

Earlier this week, I wrote a column (Toronto Star version, homepage version) arguing that Canada’s telecom companies should come clean about their disclosures of customer information. That column was in response to a public letter from leading civil liberties groups and academics  sent to Canada’s leading telecom companies asking them to shed new light into their data retention and sharing policies. The letter writing initiative, which was led by Christopher Parsons of the Citizen Lab at the University of Toronto’s Munk School of Global Affairs, is the latest attempt to address the lack of transparency regarding how and when Canadians’ personal information may be disclosed without their knowledge to law enforcement or intelligence agencies.

That initiative has now effectively been joined by the Office of the Privacy Commissioner of Canada and NDP MP Charmaine Borg. Chantal Bernier, the interim Privacy Commissioner of Canada, released recommendations yesterday designed to reinforce privacy protections in the age of cyber-surveillance. The report includes the following recommended reform to PIPEDA:

require public reporting on the use of various disclosure provisions under PIPEDA where private-sector entities such as telecommunications companies release personal information to national security entities without court oversight.

Read more ›

January 29, 2014 5 comments Columns