Post Tagged with: "isp disclosure"

Canadian ISPs Fall Short In Meeting Net Neutrality Requirements

Last fall, the Canadian Radio-television and Telecommunications Commission issued its much-anticipated Internet traffic management ruling, better known as the net neutrality decision. The case attracted national interest as the CRTC established several key requirements for Canada’s Internet providers.

These included new transparency obligations that forced ISPs to disclose their network management practices, such as why the practices were introduced, who will be affected, when it will occur, and how it will impact users' Internet experiences (down to the specific impact on speeds). The CRTC also opened the door to complaints about network management practices by establishing a test that any harm to users be as little as reasonably possible.

Several months later, Canada's ISPs have had ample time to comply with the new requirements, yet my weekly technology law column (Toronto Star version, Ottawa Citizen version, homepage version) reviews the policies from the biggest ISPs – including Bell Canada, Rogers Communications Inc., Shaw Communications Inc., Telus, Cogeco Inc., and Groupe Vidéotron – and reveals a decidedly mixed bag.

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February 16, 2010 13 comments Columns

Victoria Times-Colonist: “Web Users Deserve Honesty”

The Victoria Times-Colonist features a masthead editorial that begins "if Canada's Internet providers want to keep federal regulators from tightening the rules on their lucrative industry, they could start by being honest with their customers about the quality of their service."

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July 23, 2009 Comments are Disabled News