Post Tagged with: "telecom"

Telecom Complaints Commissioner Remains a Relative Unknown

Hockey may be Canada’s national pastime, but my weekly technology law column (Toronto Star version, homepage version) notes that complaining about the major telephone and cable companies sometimes seems like it ranks a close second.  Delayed Canadian launches of the latest phones, new caps on Internet bandwidth, increased monthly subscription fees, and the entry of additional marketplace competitors all regularly attract significant media attention as consumers focus on their monthly Internet and wireless bills far more intensely than most other products and services.

Notwithstanding the public interest, the Commissioner for Complaints for Telecommunications Services toils in relative anonymity.  Established in 2007, the CCTS came as part of a deregulation bargain initiated by then-Industry Minister Maxime Bernier, who deregulated many local telephone markets and established an industry-funded telecom complaints commissioner.

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August 13, 2010 11 comments Columns

Telecom Complaints Commissioner Remains a Relative Unknown

Appeared in the Toronto Star on August 9, 2010 as Telecom Complaints Commissioner Remains a Relative Unknown Hockey may be Canada’s national pastime, but complaining about the major telephone and cable companies sometimes seems like it ranks a close second.  Delayed Canadian launches of the latest phones, new caps on […]

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August 9, 2010 Comments are Disabled Columns Archive

CETA Update: EU Pressure on IP Increases

The Department of Foreign Affairs held a briefing call yesterday on the latest round of Canada – European Union Trade Agreement negotiations held last week in Ottawa (talks are actually continuing this week since many European officials were unable to attend due to volcanic ash inspired flight cancellations).  The call was the first I have attended and I think the department should be commended for holding regular briefings that offer a full update on the negotiations.  The CETA approach is in marked contrast to ACTA, where there have been practically no briefings after negotiation rounds.

The CETA intellectual property chapter was discussed during the briefing, with officials noting that EU pressure on this particular issue was increasing.  The EU is apparently concerned with the lack of movement on the IP chapter, which is largely at a standstill.  The EU has demanded wholesale changes to Canada's IP law framework, but negotiators advised that Canada could not respond without guidance from the government.  Part of that guidance is expected to come in the form of the next copyright bill (with iPadlock Minister James Moore pushing for C-61 style lock provisions, the bill would be consistent with EU demands on anti-circumvention rules). 

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April 27, 2010 Comments are Disabled News

Benkler on Network Open Access

Yochai Benkler has an excellent op-ed in the NY Times on the need for a strong commitment to open access to facilitate broadband competition.  A podcast of Benkler's keynote address at the recent University of Ottawa conference is available here.

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March 22, 2010 1 comment News

Backtracking on Foreign Investment in Telecom

The government appears to be backtracking on quickly opening the Canadian telecom market to foreign investment.  Industry Minister Tony Clement's press secretary now says "our government will also be investigating the existing restrictions for the telecommunications industry. This is a complex issue involving changes to business models, rapidly evolving technology, […]

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March 9, 2010 5 comments News