Several years ago, Telus had a message for consumers discouraged by repeated studies that found Canadians pay some of the highest wireless rates in the world. In a blog post responding to an OECD study, company executive Ted Woodhead argued “Canada really should be the most expensive country for wireless service in the Organization for Economic Co-operation and Development (OECD), but we’re not. That’s a great success story we should be celebrating.” Celebrating anything less than the world’s highest wireless prices recently came to mind as Telus tried to sow doubt in a Canadian government commissioned study that highlighted yet again the uncompetitive realities of the Canadian wireless market. The company commissioned its own report that implausibly concludes that “communications services in Canada are cheaper than the prices foreign providers would charge for the same plans.”
Post Tagged with: "telus"
Celebrating High Wireless Prices: Telus-Backed Report Claims Comparing Consumer Costs for Wireless Services is “Meaningless”
The state of Canadian wireless competition has been a much-discussed issue in recent years with numerous reports providing evidence that Canadians pay some of the highest rates in the world. In fact, even the Competition Bureau has concluded that “market power concerns persist in the Canadian wireless industry” and “when market power is exercised, prices are higher, and wireless penetration is lower, than in a market that is competitive.” In response to the Competition Bureau’s report, Telus argued that the CRTC should “reject the Bureau’s submission in its entirety.”
Telus’ Website Blocking Submission: No Copyright Expertise Needed and No Net Neutrality Violation if Everyone is Doing It
Telus was not a charter member of the Bell website blocking coalition, but there was never much doubt that the last of the big incumbents would side with the application. Most of the independent and smaller telecom companies have opposed the proposal (and even the Canadian Wireless Telecommunications Association cannot bring itself to state that it supports the plan), but Canada is not known for competition among the big incumbents and this issue was no different. Indeed, the Telus submission supports the application, but relies on remarkably weak and somewhat head-scratching analysis to arrive at its conclusion that the proposal meets the necessary legal standards.
The Case Against the Bell Coalition’s Website Blocking Plan, Part 6: Over-Blocking of Legitimate Websites
As the public concern over the Bell coalition website blocking plan continues to grow (both the Canadian Press and CBC this weekend covered the thousands of interventions at the CRTC), the case against the plan resumes with a review of why it is likely that it will lead to over-blocking of legitimate websites. Last week’s post highlighted the probable expansion of the scope of piracy for blocking purposes, a theme that continues today with a look at the many incidents over-blocking of legitimate sites sparked by website blocking (other posts in the series include the state of Canadian copyright, weak evidence on the state of Canadian piracy, the limited impact of piracy, and why the absence of a court order would place Canada at odds with virtually all its allies).
The danger of over-blocking legitimate websites raises serious freedom of expression concerns, particularly since experience suggests that over-blocking is a likely outcome of blocking systems. The Council of Europe Commissioner for Human Rights issued a report in 2014 on the rule of law on the Internet in the wider digital world, noting:
In today’s communications driven world, no one collects as much information about its customers as telecom companies. As subscribers increasingly rely on the same company for Internet connectivity, wireless access, local phone service, and television packages, the breadth of personal data collection is truly staggering.
Whether it is geo-location data on where we go, information on what we read online, details on what we watch, or lists identifying with whom we communicate, telecom and cable companies have the capability of pulling together remarkably detailed profiles of millions of Canadians.
My weekly technology law column (Toronto Star version, homepage version) notes that how that information is used and who can gain access to it has emerged as one the most challenging and controversial privacy issues of our time. The companies themselves are tempted by the prospect of “monetizing” the information by using it for marketing purposes, law enforcement wants easy access during criminal investigations, and private litigants frequently demand that the companies hand over the data with minimal oversight.