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    Privacy Commissioner of Canada Sets Out Targets for PIPEDA Reform

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    Thursday May 23, 2013
    Privacy Commissioner of Canada Jennifer Stoddart this morning set out her office's goals for PIPEDA reform. The last attempt to reform the private sector privacy law stalled in the House of Commons with Bill C-12 still technically alive (having been sitting at second reading for months) but destined to die once the government hits the legislative reset button in the summer. The five-year mandatory review of PIPEDA is now years behind schedule, so Stoddart's attempt to kick-start the process is a welcome development.

    The PIPEDA report focuses on four areas of reform: stronger enforcement powers, mandatory security breach disclosure, increased transparency on personal information disclosures, and heightened accountability. In particular, the OPC is calling for:
    • Reform PIPEDA to provide for stronger enforcement powers. These could include statutory damages (administered by the Federal Court); or giving the Commissioner the power to make orders; or affording the Commissioner with the power to impose administrative monetary penalties; or a combination of the above;
    • Require organizations to report breaches of personal information to the Commissioner and to notify affected individuals, where warranted, so that appropriate mitigating measures can be taken in a timely manner;
    • Require organizations to publicly report on the number of disclosures they make to law enforcement under paragraph 7(3)(c.1), without knowledge or consent, and without judicial warrant, in order to shed light on the frequency and use of this extraordinary exception; and
    • Modify the accountability principle in Schedule 1 to include a requirement for organizations to demonstrate accountability upon request; to incorporate the concept of “enforceable agreements”; and to make certain accountability provisions subject to review by the Federal Court.
    The report is a great start, but will require leadership from the Minister of Industry that has to date been absent.
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    Your Information is Not Secure: Thousands of Government Privacy Breaches Point to Need for Reform

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    Tuesday April 30, 2013
    As Canadians focused last week on the aftermath of the Boston Marathon bombing and the RCMP arrests of two men accused of plotting to attack Via Rail, the largest sustained series of privacy breaches in Canadian history was uncovered but attracted only limited attention.  Canadians have faced high profile data breaches in the past - Winners/HomeSense and the CIBC were both at the centre of serious breaches several years ago - but last week, the federal government revealed that it may represent the biggest risk to the privacy of millions of Canadians as some government departments have suffered breaches virtually every 48 hours.

    The revelations came as a result of questions from NDP MP Charlie Angus, who sought information on data, information or privacy breaches in all government departments from 2002 to 2012.  The resulting documentation is stunning in its breadth.

    My weekly technology column (Toronto Star version, homepage version) notes that virtually every major government department has sustained breaches, with the majority occurring over the past five years (many did not retain records dating back to 2002). In numerous instances, the Privacy Commissioner of Canada was not advised of the breach.



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    Your Information is Not Secure: Thousands of Government Privacy Breaches Point to Need for Reform

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    Monday April 29, 2013
    Appeared in the Toronto Star on April 27, 2013 as Your Information is Not Secure in Ottawa

    As Canadians focused last week on the aftermath of the Boston Marathon bombing and the RCMP arrests of two men accused of plotting to attack Via Rail, the largest sustained series of privacy breaches in Canadian history was uncovered but attracted only limited attention.  Canadians have faced high profile data breaches in the past - Winners/HomeSense and the CIBC were both at the centre of serious breaches several years ago - but last week, the federal government revealed that it may represent the biggest risk to the privacy of millions of Canadians as some government departments have suffered breaches virtually every 48 hours.

    The revelations came as a result of questions from NDP MP Charlie Angus, who sought information on data, information or privacy breaches in all government departments from 2002 to 2012.  The resulting documentation is stunning in its breadth.

    Virtually every major government department has sustained breaches, with the majority occurring over the past five years (many did not retain records dating back to 2002). In numerous instances, the Privacy Commissioner of Canada was not advised of the breach.

    Some of the most vulnerable departments are those that host the most sensitive information. For example, Citizenship and Immigration Canada suffered 161 breaches in 2012 - more than three per week - affecting hundreds of people. The department only disclosed the breaches to the Privacy Commissioner of Canada on five occasions.

    Human Resources and Skills Development Canada famously suffered a massive breach last year - 588,384 individuals were affected - but less well known is that the department has had thousands of other breaches over the past few years. In 2007, a breach affected 28,651 people, yet the Privacy Commissioner of Canada was not informed and the department is unsure of whether the breach resulted in criminal activity.

    Virtually no department has been immune to security breaches with nearly 100,000 individuals affected by breaches at Agriculture and Agri-Food Canada since 2008, almost 5,000 individuals hit at Fisheries Canada with no reporting to the Privacy Commissioner of Canada, and just under 200 breaches at the RCMP affecting an unknown number of people.

    If a similar situation occurred involving a major Canadian bank, retailer, or telecom company, there would be an immediate outcry for tougher rules on mandatory disclosure of security breaches. Yet the federal government plays by different rules, with no liability and no legal requirements to disclose the breaches.

    Successive federal privacy commissioners have urged the government to reform the badly outdated Privacy Act to at least hold government to the same privacy standard that it expects from the private sector. But those calls for reform have been repeatedly ignored.

    Most recently, Privacy Commissioner of Canada Jennifer Stoddart identified twelve seemingly uncontroversial reforms, including strengthening annual reporting requirements by government departments, introducing a provision for proper security safeguards for the protection of personal information, and creating legislated security breach notification requirements. None of the recommendations have been implemented.

    In fact, Canadian privacy failures dot the legislative landscape. Bill C-12, the Canadian private sector privacy bill intended to implement reforms that date back to hearings conducted in 2006 lies dormant in the House of Commons. A review of the private sector privacy law that was required by law in 2011 has seemingly been forgotten. Anti-spam legislation passed in 2010 and touted as a key part of the government's cybercrime strategy is stuck as Industry Minister Christian Paradis dithers on the applicable regulations.

    No institution has greater access to the personal information of Canadians than the federal government. The public entrusts it to keep their information secure and to take all appropriate action should a security breach occur. The latest revelations indicate that the failure to live up to that trust is spread across virtually all government departments and to the political leaders that have failed to introduce much-needed legislative privacy safeguards. 
      
    Michael Geist holds the Canada Research Chair in Internet and E-commerce Law at the University of Ottawa, Faculty of Law. He can reached at mgeist@uottawa.ca or online at www.michaelgeist.ca.


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    Ethics Committee Releases Study on Privacy and Social Media

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    Tuesday April 23, 2013
    The Standing Committee on Access to Information, Privacy, and Ethics has released its study on privacy and social media. The report includes recommendations for new Privacy Commissioner guidelines. The NDP supplemented those recommendations with nine additional legislative proposals that include mandatory security breach disclosure, order making power for the Privacy Commissioner of Canada, and the inclusion of privacy issues as part of a national digital economy strategy.
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