Columns

The Great Canadian Personal Data Grab

The Royal Bank of Canada updated its mobile application for Android users earlier this month. Like many banking apps, the RBC version allows users to view account balances, pay bills, and find bank branches from their smartphone. Yet when users tried to install the app, they were advised that the bank would gain access to a wide range of personal data.

The long list of personal data – far longer than that found in comparable applications from banks such as TD Canada Trust or Bank of Montreal – included permission to use the device’s camera, to read the user’s call history, to access the user’s Internet browsing habits, and to even check out their browser bookmarks. After users took to Twitter and the Google app review section to complain, RBC advised that it would update the app and that users should “stay tuned” about the permission requirements.

My weekly technology law column (Toronto Star version, homepage version) notes that RBC is not alone in requiring users to disclose more personal information in order to access services. Aeroplan, the loyalty program linked to Air Canada, sent an email last week to hundreds of thousands of Canadians notifying them that it too was changing its data collection practices.

October 16, 2013 — 8 comments — Columns

Canadian Government Quietly Pursuing New ISP Code of Conduct

With the cost of cybercrime in Canada on the rise – a new report released last week by Symantec, a security software vendor, pegged the cost at $3.1 billion annually – my weekly technology law column (Toronto Star version, homepage version) reports that the Canadian government is quietly working behind-the-scenes to create a new Internet service provider code of conduct. If approved, the code would be technically be voluntary for Canadian ISPs, but the active involvement of government officials suggests that most large providers would feel pressured to participate.

The move toward an ISP code of conduct would likely form part of a two-pronged strategy to combat malicious software that can lead to cybercrime, identity theft, and other harms. First, the long-delayed anti-spam legislation features new disclosure requirements for the installation of software along with tough penalties for non-compliance. Recent comments from Industry Minister James Moore suggest that the government is ready to bring that law into effect. Second, the code of conduct would require participants to provide consumers with assistance should their computers become infected.

October 9, 2013 — 7 comments — Columns

The Untold Story Behind the LAC-Canadiana Digitization Plan

The need for a large-scale Canadian digitization strategy has been readily apparent for many years, with experts repeatedly pointing to the benefits that would come from improved access to Canadian history and culture. While other countries have marched ahead with ambitious projects that often incorporate historical text records, photographs, and video, Canada has fallen behind.

Library and Archives Canada, which is charged with preserving and making accessible Canada’s documentary heritage, has led the digitization effort, but most of its work over the past decade has failed to bear much fruit.

Given the past disappointments, my weekly technology law column (Toronto Star version, homepage version) notes the launch a massive new digitization project should have been a cause for celebration. Last June, the LAC and Canadiana, an alliance of public and academic libraries focused on digital preservation, announced plans to digitize and create metadata on 60 million historical Canadian documents. The documents are currently in microfiche and the project envisions digitizing the images and adding transcriptions and metadata (data about data content) to improve their searchability.

Yet as the details of the project dubbed HÃ©ritage leaked out, controversy arose with concerns that the historical documents would be placed behind a paywall that would require individual Canadians to pay monthly fees for access. That generated a significant outcry from many groups, with then-Canadian Heritage Minister James Moore assuring the House of Commons that the new head of LAC would closely examine the project.

After the outcry subsided, however, HÃ©ritage began to proceed largely as planned. The key supporters of the project – Canadiana, the major library associations, and the LAC – tried to assure critics that their concerns were unfounded, promising to make the digitized microfiche copies freely available to all and restricting additional fees to value-added services such as transcription or metadata. However, newly obtained documents under the Access to Information Act raise troubling questions about public access and promises of exclusivity made by the LAC.

October 1, 2013 — 12 comments — Columns

How Canada Can Put Digital Consumers First

Reports over the past week have indicated that the government plans to unveil a “consumer first” agenda for its upcoming Speech from the Throne. The speech, which will set out the federal legislative and policy agenda for the next two years, is widely viewed as the unofficial start of the 2015 election campaign.

My weekly technology law column (Toronto Star version, homepage version) notes there is little doubt that the battle over wireless pricing, which hit a fever pitch over the summer in a very public fight between Industry Minister James Moore and the incumbent telecom companies, will figure prominently in any consumer agenda. The government is convinced that it has a winner on its hands – consumer frustration with Canada’s high wireless prices suggests that they’re right – and will continue to emphasize policies geared toward increasing competition.

Yet a consumer first agenda should involve more than just taking on the telcos on spectrum (or the airlines over their pricing practices). A digital consumer first agenda should prioritize several other issues that have similar potential to strike a chord with Canadians across the country. At the heart of those digital issues are two ongoing consumer concerns: pricing and protections.

September 25, 2013 — 11 comments — Columns

Canada Complicit in Undermining Internet Privacy

As the tidal wave of disclosures on widespread U.S. surveillance continues – there is now little doubt that the U.S. government has spent billions creating a surveillance infrastructure that covers virtually all Internet and wireless communications – the question of Canada’s role in these initiatives remains largely shrouded in secrecy.

The Canadian government has said little, but numerous reports suggest that agencies such as the Communications Security Establishment Canada (the CSE is the Canadian counterpart to the U.S. National Security Agency) are engaged in similar kinds of surveillance. This includes capturing metadata of Internet and wireless communications and working actively with foreign intelligence agencies to swap information obtained through the data mining of Internet-based surveillance.

My weekly technology law column (Toronto Star version, homepage version) notes the active connection between Canadian and U.S. officials moved to the forefront last week with reports that Canadian officials may have played a starring role in facilitating U.S. efforts to create a “backdoor” to widely used encryption standards. That initiative has been described as “undermining the very fabric of the Internet.”

September 17, 2013 — 8 comments — Columns