Post Tagged with: "crtc"

Net Neutrality rally by Alistair (CC BY-NC 2.0) https://flic.kr/p/4RFiJd

Why Canada’s Net Neutrality Enforcement is Going at Half-Throttle

Canada’s net neutrality rules, which require Internet providers to disclose how they manage their networks and to treat content in an equal manner, were established in 2009. The policy is administered by the Canadian Radio-television and Telecommunications Commission (CRTC), which releases quarterly reports on the number of complaints it receives and whether any have been escalated to enforcement actions.

At first glance, the reports on the so-called Internet traffic management guidelines suggest that net neutrality violations are very rare. My weekly technology law column (Toronto Star version, homepage version) notes that last year, there were typically a few complaints each month and all were quickly resolved. The CRTC does not disclose the specific targets or subject matter of the complaints.

Yet according to documents obtained under the Access to Information Act, the complaints and their resolution give cause for concern. There are generally two types of complaints: those involving throttling technologies that limit speeds to render real-time services unusable or treat similar content in different ways, and quality-of-service issues that seem like throttling to the customer.

August 10, 2015 — 7 comments — Columns

Blueprint by Alex Harries (CC BY-NC 2.0) https://flic.kr/p/9kTunZ

Mapping Out the CRTC Blueprint for Universal, Affordable Internet Access

In the wake of nearly two decades of study, debate, task forces, and government programs, Canada’s telecommunications regulator has begun to unveil its blueprint for ensuring that all Canadians have access to affordable, high-speed Internet services. If the plan rolls out as many expect, Canadians in urban areas will benefit from a more competitive environment for high-speed fibre services, while consumers in rural and remote areas will be guaranteed access through a clear legal commitment to universal broadband service.

My weekly technology law column (Toronto Star version, homepage version) notes that part one of the blueprint was released last week as the Canadian Radio-television and Telecommunications Commission rejected opposition from large cable and telecom providers by ordering them to offer independent Internet providers wholesale access to emerging high-speed fibre networks.

July 28, 2015 — 4 comments — Columns

MTV logos 1981-82 by Fred Seibert (CC BY-NC-ND 2.0) https://flic.kr/p/aCbLyG

Getting OMNI’d: Why Many Canadian TV Channels May Be Headed for the Chopping Block

Rogers Media’s recent decision to slash 110 jobs and end all newscasts at OMNI, its multicultural channel, has sparked outrage among many ethnic communities, who have lamented the cancellation of local news programs in Italian, Punjabi, Cantonese, and Mandarin. Supporters argue that OMNI programming is essential to those communities and worry that the cancellations will mean that viewers become less politically engaged.

Last week, a House of Commons committee held a hearing on the OMNI cuts as members of Parliament from each party took Rogers executives to task. Rogers was unsurprisingly unapologetic, noting that the decision was based on simple economics as it pointed to declining advertising revenues that made the programming unsustainable.

June 25, 2015 — 12 comments — Columns

Project 365:27 Movie Addiction by Jenn Vargas (CC BY-NC-ND 2.0) https://flic.kr/p/4asx82

Liberals and NDP Call for Disclosure of Online Video Provider Revenues and Subscriber Data

The Standing Committee on Canadian Heritage concluded a study on the Canadian film industry this week, releasing a report that lists 11 recommendations that generally call for continued industry support. The NDP and Liberals both issued supplementary opinions in which they called for requirements that online video providers (such as Netflix) disclose revenues, Cancon availability, and subscriber numbers to Canadian officials. The NDP recommendation:

the NDP fully supports the recommendation made by Carolle Brabant of Telefilm Canada, who argued that it is vital for over-the-top services to be able to do what traditional platforms and media do, namely, provide government authorities with detailed information about their services, such as consumers’ habits, the Canadian films available, the revenues generated and the costs associated with such services.

June 11, 2015 — 26 comments — News

United Nations of smartphone operating systems by Jon Fingas (CC BY-ND 2.0) https://flic.kr/p/goVRFZ

Canadian Cellphone Freedom Day: Wireless Consumer Protections Now Apply to All

Today is “Cellphone Freedom Day”, the day that most Canadian consumers can say goodbye to three year cellphone contracts. With the Federal Court of Appeal recently rejecting an attempt by the major carriers to stop the retroactive applicability of wireless code as of June 3rd (the two year anniversary of the code), consumers with cellphones that have run for more than 24 months can now cancel their contracts without penalty. That includes consumers with three years contracts that still have time left on their contract. As the CCTS notes:

three-year contracts which have run for more than 24 months can be cancelled without payment of cancellation fees, as the Code requires such fees to be reduced to zero within 24 months. Cancellation of three-year contracts in which the customer received a device subsidy but which have not yet run for 24 months (those entered into between June 3 and December 2, 2013) may still require payment of a cancellation fee.

Since the wireless companies switched to two-year contracts soon after the CRTC’s wireless code decision, there will be relatively few consumers with three year contracts that have not run for 24 months and those will hit the two-year mark within the next few weeks or months.

June 3, 2015 — 8 comments — News