Appeared in the Toronto Star on October 26, 2013 as Is Bell’s Plan to Monitor and Profile Canadians Legal? Last week, Bell announced plans to implement new consumer monitoring and profiling practices that would greatly expand how it uses the information it collects on millions of subscribers. The planned scope […]
Post Tagged with: "privacy"
Bell Claims Users Want to Be Monitored, Profiled and Tracked
The reports that Bell is updating its privacy policy to allow for the use of a wide range of personal data collected from Internet and mobile phone usage has generated enormous public concern, an investigation from the Privacy Commissioner of Canada, and claims from Bell that its customers want to […]
John Oakley Interview Discussing Bell Mining User Data
I appeared on the John Oakley Show to discuss Bell’s plan to mine user data. Listen to this podcast or download it here.
The Great Canadian Personal Data Grab Continues: Bell Expands Its Consumer Monitoring and Profiling
Last week, I wrote about the Great Canadian personal data grab, focusing on the expansive data collection habits of RBC (with its Android app) and Aeroplan (with its collection of all credit card transaction data). Now comes news that Bell is getting into the personal data grab game with an updated privacy policy that takes effect in mid-November. The new Bell “privacy” policy expands the uses of the information the company collects by focusing on ways to use data on network usage. The current policy makes no reference to network usage data, but the company now wants to use a wide range of personal data collected from Internet and mobile phone usage.
Bell identifies the following data for expanded usage:
- Web pages visited from your mobile device or your Internet access at home.
 This may include search terms that have been used.
- Location
- App and device feature usage
- TV viewing
- Calling patterns
Bell will also begin to use account data such as which products you use, device types, payment patterns, language preferences, gender, and age.
The scope of Bell’s intended personal data usage is remarkable. Given that many of its customers will have bundled Internet, wireless, and television services, the company will be tracking everything: which websites they visit, what search terms they enter, what television shows they watch, what applications they use, and what phone calls they make. All of that data will be correlated with their location, age, gender, and more.
CETA Reached “In Principle”, Part Three: Meaningless Claims on Telecom & E-commerce
Without the CETA text, it is very difficult to assess many of the purported benefits of the draft agreement (additional posts on the need to release the text, the IP provisions, and the big win for pharmaceutical companies despite declining Canadian investment in research and development). Consider the benefits for telecommunications and electronic commerce discussed in the government’s summary document. On electronic commerce, the government states:
Businesses engaged in electronic commerce will benefit from greater certainty, confidence and
protection.
Twenty years ago, electronic commerce was in its infancy. Today, electronic commerce is a part of our daily lives. Canadians shop and plan holidays online, and buy and download software and entertainment content, including movies, television and music. Advertisers are making increased use of “smart advertising†on the Web to track our shopping habits and promote specific deals likely to interest us.
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