Post Tagged with: "telus"

CRTC Orders Telcos To Match Broadband Speeds for Independent ISPs

The CBC reports that the CRTC has ordered Canadian telecommunications companies to offer the same Internet speeds to smaller wholesale customers as they themselves sell on a retail basis.  The case arises from a complaint by Cybersurf, which argued that the DSL service it was able to offer its retail […]

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December 13, 2008 14 comments News

Reports Indicate Telus Cancelling “Unlimited” Contracts

Several people have written to say that Telus has begun to exercise a clause in their consumer contracts cancelling "unlimited" data plans for those consumers that are viewed as heavy bandwidth users.  More here and here.

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August 24, 2008 24 comments News

Text-Message Fight Obscures Real Consumer Costs

Of all the recent controversies involving Canada’s wireless carriers – and there have been many – my weekly technology law column (Toronto Star version, homepage version) argues that the fight over the 15-cent charge for the receipt of text messages must surely rank as the most puzzling. The issue, which generated an enormous amount of attention from politicians, company executives, and consumers, effectively came to a conclusion on Friday after Industry Minister Jim Prentice acknowledged that he was not prepared to intervene.

Scratch below the surface and it is difficult to understand what all the fuss was about. Text messaging has admittedly become an enormously popular form of communication and the new charges feel like an ill-advised cash grab by Bell and Telus. To be fair, however, the charges are also a relatively minor consumer issue given that the overwhelming majority of wireless subscribers are not affected by it.  Moreover, the political reaction reeked of opportunism.  Prentice had endured weeks of criticism from consumer groups across the country over his copyright reform bill and may have been looking for a way to re-make himself as a friend of Canadian consumers by briefly vowing to fight over the issue.

With the saber rattling over text-messaging charges now concluded, the issue should serve as a wake-up call on several festering problems with telecommunications in Canada.

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August 11, 2008 19 comments Columns

Text-Message Fight Obscures Real Consumer Costs

Appeared in the Toronto Star on August 11, 2008 as Text-Message Spat Obscures Costlier Issues Of all the recent controversies involving Canada’s wireless carriers – and there have been many – the fight over the 15-cent charge for the receipt of text messages must surely rank as the most puzzling. […]

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August 11, 2008 Comments are Disabled Columns Archive

Canadian ISP Alliance Forms For New Media Fight

Canada's leading telecommunications and cable companies have formed the Canadian ISP Alliance as they gear up for the forthcoming fight at the CRTC over a potential new levy on ISP services.  The ISP Alliance, which includes all the major Canadian players (Quebecor, Rogers, Cogeco, Telus, MTS Allstream, Shaw, Sasktel, Eastlink, Bell, and Bell Aliant) argues that the CRTC's plans to revisit the 1999 new media exemption order is unnecessary.  While the ISP Alliance is not alone in making that argument (the Canadian Chamber of Commerce and ITAC reach the same conclusion), their submission is noteworthy because it includes a legal opinion that argues that the CRTC does not have the legal authority under the Broadcasting Act to impose a new levy on ISPs (the levy is being promoted by several groups including ACTRA).

The legal opinion from Fasken Martineau DuMoulin first tries to make an analogy to satellite services, which similarly transmit video and audio content, yet have not been regulated as broadcast undertakings.  The opinion also notes the functional separation between telecommunications and broadcast regulation, arguing that it was the clear intent of Parliament to regulate broadcasters in the Broadcasting Act and telecom companies in the Telecommunications Act.

While the legal opinion makes no reference to net neutrality, the issue could ultimately play a pivotal role. 

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July 15, 2008 4 comments News