Post Tagged with: "bell"

United Nations of smartphone operating systems by Jon Fingas (CC BY-ND 2.0) https://flic.kr/p/goVRFZ

Deja Vu All Over Again: Looking Back at Two Decades of Bell, Telus and Rogers Battles Over the Canadian Wireless Market

In the weeks leading up to the CRTC hearing on wireless services, there was no shortage of corporate lobbying, opinion pieces from telecom company consultants downplaying concerns about the competitiveness of the Canadian wireless market, and comments from company executives threatening to reduce investment if the CRTC mandated new competitions through MVNOs. Those claims have continued this week throughout the hearing.

Independent studies from around the globe have for years (here, here, here, here, here) found that Canadians face some of the highest wireless prices in the developed world. Yet if the usual claims of a fiercely competitive, reasonably priced wireless market provides a sense of deja vu, consider:

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February 20, 2020 5 comments News
GoldTV.biz block

Canadian Copyright Website Blocking Underway As TekSavvy Appeals Federal Court Ruling

Last week I wrote about a federal court ruling that opened the door to copyright website blocking in Canada without Parliament establishing site blocking rules or the involvement of the CRTC. The decision is flawed from both a policy and legal perspective, substituting the views of one judge over Parliament’s judgment and relying on a foreign copyright case that was rendered under markedly different legal rules than those found in Canada. I concluded by noting that the case should be appealed and just over a week later, TekSavvy, the independent ISP that stood alone in contesting the blocking order, did just that. Even as the appeal was launched, however, the major Canadian ISPs began blocking access to the specific webpages identified in the court order.

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November 26, 2019 6 comments News
BELL CANADA 2016 by Jose de Francisco https://flic.kr/p/GJHtQW (CC BY-SA 2.0)

Self-Serving in the Extreme: Bell’s Broadcast and Telecom Submission to the BTLR Revealed

The government’s expert panel on broadcast and telecommunications law reform is expected to release its preliminary report on the results of its public consultation next month. The panel has remarkably kept the submissions to the consultation secret, rejecting an open and transparent policy making process that the government insists is essential to good policy development. I filed an Access to Information Act request for some of the more notable submissions (some have been made available and are posted online by the FRPC). An interim release of that request just arrived in my inbox and I’ll have a couple of posts on point over the next few days.

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May 28, 2019 22 comments News
Fortune Global Forum 2018 by FORTUNE Global Forum https://flic.kr/p/2c54ZCf (CC BY-NC-ND 2.0)

Enough is Enough: Bains Proposes CRTC Policy Direction Grounded in Competition, Affordability, and Consumer Interests

It would appear that Innovation, Science and Economic Development Minister Navdeep Bains has had enough. Enough of incumbent telecom giants claiming that more competition would be bad for consumers. Enough of CRTC Chair Ian Scott dismissing consumer concerns about the state of communications services. Enough of half-measures that fail to […]

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February 27, 2019 6 comments News
Files by Brian Hoffman (CC BY-NC-SA 2.0) https://flic.kr/p/8XWyaa

The CRTC Opens a Penske File: Chair Ian Scott Commits to Little Action Despite Finding Misleading Telecom Sales Tactics

In the fall of 2017, the CBC ran a high-profile story on high pressure sales tactics used by Canadian telecom companies, sparking a wide range of additional complaints. While Bell claimed the allegations were unfounded and untrue, the CBC followed up with a hidden camera investigation that found more misinformation from Bell sales representatives. Soon after the initial CBC story, the Public Interest Advocacy Centre wrote to CRTC Chair Ian Scott to request a public inquiry into the sales tactics. One month later, Scott rejected the request, noting “Canadians already have a variety of options available to them to seek redress depending on the nature of the issue.” The CRTC response did not sit well with the government, forcing ISED Minister Navdeep Bains to order the Commission to conduct an inquiry.

Yesterday, the CRTC issued its report to the government, where it was shocked – shocked – to find that there are misleading sales tactics being used by Canadian telecom companies that are harming consumers:

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February 21, 2019 6 comments News