A California jury’s decision last week to hold Meta and YouTube liable for harms to a young woman’s mental health has been greeted as a watershed moment. Child safety advocates have called it Big Tech’s “Big Tobacco moment.” Parents who lost children to what they attribute to social media addiction embraced outside the courthouse. Commentators who have long argued that social media companies bear responsibility for the damage their services inflict on young users see the verdict as vindication.
My Globe and Mail op-ed notes that the instinct behind the decision is understandable. The evidence at trial was damning, as internal Meta documents showed the company knew Instagram was harming adolescents but continued targeting them anyway. But the legal theory the jury endorsed – that social media platforms are defectively designed products – is the wrong tool for a real problem, and building on it risks undermining the very accountability the strategy seeks to deliver.
