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How Facebook Responded to Tunisian Hacks

The Atlantic runs a fascinating story on how Facebook responded to a country-wide effort to capture login information for all users by installing keylogger programs at the ISP level.

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January 25, 2011 2 comments News

Rogers’ Scare Tactics and “Unsafe Public Wifi”

As I tweeted yesterday, I had a surprising experience with Rogers customer service yesterday.  I was calling to add a text plan to my wife’s cellphone account (the fact that her current plan – which includes hundreds of voice minutes, 1 GB of data, and an assortment of additional services – still charges 15 cents (soon 20 cents) per text is fodder for different post).  After I agreed to pay a few more dollars each month to cover texts, the agent asked if used my laptop to access public wifi networks.  When I said that I did, he asked if I knew the dangers of using public wifi, which I was told included the possibility of hackers accessing my data or inserting viruses onto my computer.  Given the risks, the agent continued, might I be interested in the Rogers’ Rocket Stick?

In my view, these scare tactics are shameful.  Mobile internet services are good products that can and should be sold on the basis of the convenience they provide, not by scaring consumers into thinking that alternative access services are unsafe.  Yet the Rogers agent went for the FUD approach despite the facts that:

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January 24, 2011 22 comments News

Public and Political Concern Over Usage Based Billing Gathers Steam

The increasing use of bandwidth caps and usage based billing models among Canadian ISPs may enjoy support from the CRTC, but the practice has begun to attract increasing critical attention in both the media and at the political level.  Yesterday, the NDP issued a release lamenting that “Canada is already […]

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January 21, 2011 86 comments News

Why Canada’s Fair Dealing Rules May Impede Free Speech: The Conservative Ads, the CBC, and Copyright

This week the Conservative party began airing a series of ads criticizing the opposition, including three that included short video clips from a CBC program.  The CBC has objected to the use of the footage, stating that its material should not be used in partisan advertising and noting that the Conservatives did not ask for permission to use the clip.  The Conservative party has responded by arguing that the use is covered by fair dealing and that no permission was needed.  According to the Fred DeLorety, the director of communications for the party, “It’s free speech. It’s free use.” To support its position, the Conservatives point to the use of a similar clip by C-SPAN in the United States under its fair use rules.  The argument seems to be that if it is fair use in the U.S., surely it is fair use (or dealing) in Canada (Stephen Taylor makes the same point in criticizing the CBC for not having a better grasp of fair use).

The problem with this argument is that is mistakenly presumes that the U.S. fair use provision covers the same ground as Canadian fair dealing.  It doesn’t.  Indeed, this is precisely why many have argued for a flexible fair dealing provision, which unfortunately is not found in current Copyright Act or in Bill C-32.

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January 19, 2011 32 comments News

Bell Telemarketers Generate Thousands of Complaints

The Toronto Star features a stunning article on tens of thousands of complaints filed with the CRTC over Bell’s telemarketing practices.  The report includes allegations of abusive and aggressive callers, including one instance of a death threat.

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January 19, 2011 1 comment News