Post Tagged with: "code of conduct"

Federal Librarians Muzzled Under New Code of Conduct

The National Post has a disturbing story on a new code of conduct at Library and Archives Canada, which appears to muzzle librarians, going so far as to describe teaching or speaking at conferences as “high risk”.

Read more ›

March 18, 2013 7 comments Must Reads

CRTC Pushes Bill of Rights for Consumers

Earlier this month, the Canadian Radio-television and Telecommunications Commission invited the public to help create a national code of conduct for wireless companies such as Bell, Rogers, and Telus. The consultation is expected to generate widespread interest, providing frustrated consumers with an outlet for grievances on lengthy contracts, problematic terms and conditions, exorbitant roaming costs, or onerous cancellation fees. 

My weekly technology law column (Toronto Star version, homepage version) notes the decision to embark on a national, enforceable code of conduct for wireless services supported by the wireless carriers represents a dramatic policy shift that was scarcely imaginable only a few years. Indeed, when then-Industry Minister Maxime Bernier pushed through a policy direction to the CRTC in 2006 aimed at limiting regulation by calling for “greater reliance on market forces”, consumer-focused regulations were viewed as an impossibility. Consistent with the market-led approach, the Canadian Wireless Telecommunications Association introduced a voluntary code of conduct in 2009 with no expectation of government regulation.

The move toward new regulations provides a valuable lesson on the role that the provinces can play to jumpstart otherwise stagnating issues. In the case of wireless services, the introduction of provincial consumer protections geared specifically toward the wireless sector ultimately encouraged the carriers to drop their opposition to new regulation as they recognized that a uniform federal policy was preferable to the emerging piecemeal provincial framework.

Read more ›

October 23, 2012 8 comments Columns

Canadian Perspective on a Blogging Code of Conduct

The Vancouver Sun provides a Canadian viewpoint on the blogging code of conduct issue.

Read more ›

April 14, 2007 1 comment Must Reads