Post Tagged with: "comcast"

Hotel California by Leo U (CC BY-NC 2.0)

Welcome to the Hotel California: ISPs Who Won’t Take No For An Answer

Last week, a recorded customer service call with U.S. Internet provider Comcast went viral as the recording featured a Comcast representative spend 20 minutes deflecting a customer’s request to drop its Internet service. While Comcast apologized, the incident clearly struck a chord with many frustrated by customer service representatives whose mandate is seemingly to retain the customer rather than provide actual service.

Yesterday, Toronto web developer Daryl Fritz tweeted this photo of a Rogers injection into his web page:

Rogers response to @DarylFritz

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July 22, 2014 7 comments News

Netflix Partner Says Comcast Setting Up Toll for Online Video Delivery

Level 3 Communications, which delivers online movies to Netflix customers, says that ISP giant Comcast has set up a toolbooth around its broadband Internet services.

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November 30, 2010 3 comments News

FCC To Punish Comcast Over Traffic Shaping

The FCC reportedly stands ready to punish Comcast for its "network management" practices, a decision that may bolster the prospect of CRTC action against Canadian providers who engage in similar traffic shaping.

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July 11, 2008 3 comments News

Comcast Proposes File Sharing ‘Bill of Rights’

The FCC's interest in net neutrality continues to have an impact as Comcast is has proposed a file sharing bill of rights, though consumer interests are not part of the discussion.

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April 16, 2008 Comments are Disabled News

Comcast Responds to Regulatory Threat

Comcast and BitTorrent struck a deal today that may lead to the U.S.'s largest cable provider treating content equally.  While some remain skeptical, this deal is surely is a product of the FCC's clear indication that it was willing to intervene against non-transparent traffic shaping practices.

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March 27, 2008 2 comments News