The Vancouver Sun features a letter to the editor today from Canadian Bankers Association President Nancy Hughes Anthony on the do-not-call list and iOptOut.ca.  The CBA professes support for the DNC, noting that "it's easy for Canadians to opt out of telemarketing calls.  Simply sign up for the national Do Not Call list."  Hughes Anthony neglects to mention that CBA members are exempt under the DNC where there is a prior or current business relationship.  Under the rules, that means your current bank gets to call for a wide array of additional services even if your number is on the DNC list.  Moreover, if you simply inquired with another bank about a mortgage rate or credit card offering, they can continue to call you for another six months.  The CBA has a history of defending its right to make these telemarketing calls.  In 2004, it made submissions to the CRTC asking that its members be excluded from new telemarketing rules, arguing that its practices "do not constitute 'undue inconvenience or nuisance'."

With respect to iOptOut.ca, the CBA raises three objections, of all of which were dismissed by CRTC Chair Konrad von Finckenstein. 

Read more ›