Post Tagged with: "Shaw"

The Canadian Net Neutrality Debate

My weekly Law Bytes column (Toronto Star version, homepage version) discusses the recent revelations that Industry Canada is highly skeptical about the need for net neutrality legislation.  I argue that the need to prevent a two-tier Internet in Canada has never been greater.  The Canadian competitive landscape is dominated by a handful of companies, with the top five providers controlling 84 percent of Canadian Internet connections.  Indeed, Canadian consumers who have access to broadband networks (many communities are still without access) invariably face steady price increases and service limitations from the indistinguishable choice between cable and DSL.

Leveraging their dominant positions, Canadian telecommunications companies have been embroiled in a growing number of incidents involving content or application discrimination. Over the past two years, Telus blocked access to hundreds of websites during a dispute with its labour union, Shaw attempted to levy surcharges for Internet telephony services, Rogers quietly limited bandwidth for legitimate peer-to-peer software applications, and Videotron mused publicly about establishing a new Internet transmission tariff that would require content creators to pay millions for the privilege of transmitting their content.

The government documents uncovered last week confirm that Industry Minister Maxime Bernier is aware of the situation.  

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February 14, 2007 10 comments Columns

Shaw Sued Over Refusal To Carry VoIP Ad

Zingotel, a U.S.-based VoIP provider, has filed suit against Shaw over the cable company's refusal to carry advertising for a competing VoIP service.  Zingotel has reportedly also filed a complaint with the CRTC.

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March 24, 2006 Comments are Disabled News

Vonage Requests CRTC Investigation Into Shaw VoIP Charges

Update: I have now had the chance to read the Vonage filing which is better described as a request for an investigation as opposed to a complaint.  In fact, Vonage concludes its submission by arguing that "Shaw' s QofS Service has the potential to greatly damage nascent competition for local VoIP services across its serving territory.  Vonage Canada is of the view, however, that not enough is known at this point about the Shaw service in order to formulate an appropriate regulatory response."

Original posting:

Vonage Canada has filed a complaint with the CRTC against Shaw over Shaw's VoIP premium surcharge. The cable company charges a $10 "quality of service enhancement" fee for VoIP users, which Vonage is characterizing as a VoIP tax.  Vonage argues that because it "competes directly with the telephone services of the network operators that also provide the high-speed Internet access, the incentives to discriminate against us are clear. This will result in less innovation, less choice and higher prices for Canadian consumers in the long run."

This could become a hugely important case since much of the two-tier Internet is based on similar enhancement fees for either customers or web services. The CRTC mistakenly declined to address the net neutrality last year in its VoIP decision, despite considerable evidence that this was an emerging issue that could have debilitating effect on the Internet.  In the months since that decision, both the telcos and cable cos have openly discussed their plans for a two-tier Internet.  While it appears that Vonage has focused primarily on the need for greater transparency with the Shaw fee, this has opened the door to the CRTC becoming more engaged on network neutrality.

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March 7, 2006 17 comments News

CCTA To Shut Down

The Canadian Cable Telecommunications Association, Canada's leading cable association, announced today that it plans to shut down after 50 years of operations.  The CCTA had been hit by several major defections in recent years (Shaw and Videotron being the most prominent) as the key industry players seemingly agreed on less […]

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February 10, 2006 Comments are Disabled News

The Search for Net Neutrality

My weekly Law Bytes column (Toronto Star version, freely available version) examines the growing trend toward a two-tiered Internet, which upends the longstanding principle of network neutrality under which ISPs treat all data equally. I argue that the network neutrality principle has served ISPs, Internet companies, and Internet users well.  […]

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December 19, 2005 7 comments Columns