The Standing Committee on Industry, Science and Technology hearing into the Rogers outage was notable for how similar Tony Staffieri, the Rogers CEO, and Ian Scott, the Chair of the CRTC, sounded on key issues related to the outage and the state of Canadian telecom regulation. In fact, Conservative MP Tracy Gray noted during the hearing that “listening to the answers from the executives at the CRTC, I felt like I was actually questioning senior telecom executives not the regulator.” Ms. Gray wasn’t wrong. While it is obviously the role of the CRTC to regulate the industry, the two were often indistinguishable, leading me to create this quiz with actual quotes from the hearing from Staffieri and Scott. Can you tell the difference?
Post Tagged with: "telecom"
The CRTC Shrugged: A Special Law Bytes Podcast on the Industry Committee Hearing Into the Rogers Outage
The Rogers outage came to Parliament Hill yesterday as the Standing Committee on Industry, Science and Technology conducted four hours of hearings into the issue. The day started with Innovation, Science and Industry Minister Francois-Philippe Champagne, followed by Rogers CEO Tony Staffieri, CRTC Chair Ian Scott, and a panel of consumer and public interest voices. I was pleased to be part of the final panel and I’ve posted my opening remarks below and created a special Law Bytes podcast featuring my opening remarks and the question and answer session with MPs.
The Rogers Outage Aftermath: What Else Should Be On Minister François-Philippe Champagne’s Telecom To-Do List?
The massive Rogers outage took centre stage yesterday as CEOs of the leading telecom companies met with Innovation, Science and Industry Minister François-Philippe Champagne to discuss next steps to reduce the likelihood of a similar event in the future. My initial post on the outage focused on three main issues: conducting hearings into the issue by both the CRTC and a House of Commons committee, competition policy, and consumer compensation. None of these issue were top of mind for the companies or Minister, who instead emphasized the need for agreements among the companies within 60 days on emergency roaming, mutual assistance during outages, and a communications protocol to better inform the public and authorities during telecommunications emergencies. The Minister also noted that there will also be a CRTC investigation.
While these are all useful steps largely modelled on similar developments in the United States, even Champagne acknowledged that this is “just a first step.” So what else should be on the government’s to-do list?
Last week was a busy one in the wireless world in Canada. Just as people were debating the proposed Rogers – Shaw merger, the CRTC released its long awaited wireless decision involving the possibility of mandated MVNOs or mobile virtual network operators. While the CRTC notably concluded that Canadian wireless pricing is high relative to other countries and attributed that to insufficient competition, it ultimately was unwilling to fully embrace a broad-based mandated MVNO model. To help break down these recent developments, joining the Law Bytes podcast this week are Dwayne Winseck, a professor at the School of Journalism and Communication at Carleton University and the director of the Canadian Media Concentration Research Project, and Ben Klass, a senior research associate at the Canadian Media Concentration Research Project and board member at the Internet Society Canada Chapter. They both join the podcast in a personal capacity representing only their own views.