Post Tagged with: "Wireless"

Where Your Wireless Bill Goes

Wirelessnorth.ca with a great post that shows where your $75 monthly wireless bill goes (hint: lots of profit).

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August 27, 2008 6 comments News

The Tyee on Roaming Envy

The Tyee contrasts the Canadian wireless market with the experience in Europe.

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August 21, 2008 Comments are Disabled News

The CWTA Response

Yesterday I posted a link to the Canadian Wireless Telecommunications Association's letter to the editor responding to my recent text-message column.  The letter claims that my comment that "consumers pay more, but get less" is inaccurate.  Yet consider the claims made in the letter: "recent figures from Merrill Lynch confirm […]

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August 14, 2008 20 comments News

Wireless Industry Association Responds to Text-Message Column

The Canadian Wireless Telecommunications Association responds to my recent column on text-messaging, taking issue with the comment that Canadian consumers pay more, but get less.

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August 13, 2008 8 comments News

Text-Message Fight Obscures Real Consumer Costs

Of all the recent controversies involving Canada’s wireless carriers – and there have been many – my weekly technology law column (Toronto Star version, homepage version) argues that the fight over the 15-cent charge for the receipt of text messages must surely rank as the most puzzling. The issue, which generated an enormous amount of attention from politicians, company executives, and consumers, effectively came to a conclusion on Friday after Industry Minister Jim Prentice acknowledged that he was not prepared to intervene.

Scratch below the surface and it is difficult to understand what all the fuss was about. Text messaging has admittedly become an enormously popular form of communication and the new charges feel like an ill-advised cash grab by Bell and Telus. To be fair, however, the charges are also a relatively minor consumer issue given that the overwhelming majority of wireless subscribers are not affected by it.  Moreover, the political reaction reeked of opportunism.  Prentice had endured weeks of criticism from consumer groups across the country over his copyright reform bill and may have been looking for a way to re-make himself as a friend of Canadian consumers by briefly vowing to fight over the issue.

With the saber rattling over text-messaging charges now concluded, the issue should serve as a wake-up call on several festering problems with telecommunications in Canada.

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August 11, 2008 19 comments Columns