Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom

CRTC To Rule on CAIP v. Bell Case By October 31st

The CBC reports that the CRTC has advised CAIP and Bell that it will issue its decision in the throttling case by October 31st.

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August 13, 2008 1 comment News

Bell’s Expandable PVR and C-61

Several people have written about a new Bell commercial that is running during the Olympics promoting its expandable PVR.  The PVR includes an option that allows users to transfer recorded programs to an external hard drive for archiving purposes.  The commercial notes the benefits of "unlimited" disk space since users […]

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August 12, 2008 15 comments News

Text-Message Fight Obscures Real Consumer Costs

Of all the recent controversies involving Canada’s wireless carriers – and there have been many – my weekly technology law column (Toronto Star version, homepage version) argues that the fight over the 15-cent charge for the receipt of text messages must surely rank as the most puzzling. The issue, which generated an enormous amount of attention from politicians, company executives, and consumers, effectively came to a conclusion on Friday after Industry Minister Jim Prentice acknowledged that he was not prepared to intervene.

Scratch below the surface and it is difficult to understand what all the fuss was about. Text messaging has admittedly become an enormously popular form of communication and the new charges feel like an ill-advised cash grab by Bell and Telus. To be fair, however, the charges are also a relatively minor consumer issue given that the overwhelming majority of wireless subscribers are not affected by it.  Moreover, the political reaction reeked of opportunism.  Prentice had endured weeks of criticism from consumer groups across the country over his copyright reform bill and may have been looking for a way to re-make himself as a friend of Canadian consumers by briefly vowing to fight over the issue.

With the saber rattling over text-messaging charges now concluded, the issue should serve as a wake-up call on several festering problems with telecommunications in Canada.

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August 11, 2008 19 comments Columns

Text-Message Fight Obscures Real Consumer Costs

Appeared in the Toronto Star on August 11, 2008 as Text-Message Spat Obscures Costlier Issues Of all the recent controversies involving Canada’s wireless carriers – and there have been many – the fight over the 15-cent charge for the receipt of text messages must surely rank as the most puzzling. […]

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August 11, 2008 Comments are Disabled Columns Archive

Rogers Caves on DNS Re-Directs?

A commenter to the blog reports that Rogers has caved on the DNS re-direct issue following intense criticism from many companies who found that the approach hampered the ability for employees to work from home.  The company has reportedly established an alternate DNS server at altdns.rnc.net.cable.rogers.com (64.71.255.202).  If this is […]

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July 31, 2008 8 comments News