Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom

Canadian Government Quietly Pursuing New ISP Code of Conduct

Appeared in the Toronto Star on October 5, 2013 as Ottawa Pushing ISP Code of Conduct With the cost of cybercrime in Canada on the rise – a new report released last week by Symantec, a security software vendor, pegged the cost at $3.1 billion annually – the Canadian government […]

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October 8, 2013 Comments are Disabled Columns Archive

Public Safety Foreshadowed Rejection of MTS Allstream-Accelero With 2011 Foreign Investment Concerns

On the same day that revelations about CSEC spying on the Brazilian government for economic purposes generated headlines around the world, the Canadian government rejected the proposed acquisition of MTS Allstream’s Allstream division by Accelero Capital Holdings, a company co-founded by Naguib Sawiris, an Egyptian billionaire who first captured Canadian […]

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October 8, 2013 4 comments News

How Canada Can Put Digital Consumers First

Reports over the past week have indicated that the government plans to unveil a “consumer first” agenda for its upcoming Speech from the Throne. The speech, which will set out the federal legislative and policy agenda for the next two years, is widely viewed as the unofficial start of the 2015 election campaign. 

My weekly technology law column (Toronto Star version, homepage version) notes there is little doubt that the battle over wireless pricing, which hit a fever pitch over the summer in a very public fight between Industry Minister James Moore and the incumbent telecom companies, will figure prominently in any consumer agenda. The government is convinced that it has a winner on its hands – consumer frustration with Canada’s high wireless prices suggests that they’re right – and will continue to emphasize policies geared toward increasing competition.

Yet a consumer first agenda should involve more than just taking on the telcos on spectrum (or the airlines over their pricing practices). A digital consumer first agenda should prioritize several other issues that have similar potential to strike a chord with Canadians across the country.  At the heart of those digital issues are two ongoing consumer concerns: pricing and protections.

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September 25, 2013 11 comments Columns

How the Government Can Put Digital Consumers First

Appeared in the Toronto Star on September 21, 2013 as How Ottawa Can Put Digital Consumers First Reports over the past week have indicated that the government plans to unveil a “consumer first” agenda for its upcoming Speech from the Throne. The speech, which will set out the federal legislative […]

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September 24, 2013 Comments are Disabled Columns Archive

Back to the Drawing Board: What Wireless Policies Might the Government Now “Aggressively Pursue”?

Industry Canada released the names of the bidders for its forthcoming spectrum auction yesterday with the disappointing news that no major new entrants will be using the auction to enter the Canadian market. That is rightly viewed as a big win for the incumbents, who should have little trouble acquiring the spectrum they want in the upcoming auction and will not face any new competition from deep-pocketed global wireless players. Instead, despite the persistent efforts of the federal government to convince new competitors to enter the market, the Big 3 will continue to dominate Canadian wireless services for the foreseeable future. With prices high by global standards and mobile broadband penetration lagging compared to other countries (an ITU study released over the weekend ranked Canada 32nd worldwide for mobile broadband penetration), consumers are the immediate and obvious loser for the moment.

Yet the incumbent victory did not come easily, coming at the cost of a scorched-earth public relations war with the federal government that the incumbents are already trying to downplay. However, having failed to address market concerns through new competitors, it may now fall to the government to shake things up through increased regulation. There are no shortage of options, with two big steps (the consumer wireless code that limits contract length and potential CRTC regulation of wireless roaming pricing) already underway. After yesterday’s release, Industry Minister Moore stated that “in addition to this auction, our Government will continue to aggressively pursue policies that ensure consumer interests are at the core of all Government decisions.”

What policies might Minister Moore have in mind?

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September 24, 2013 7 comments News