The Toronto Star features a stunning article on tens of thousands of complaints filed with the CRTC over Bell’s telemarketing practices. The report includes allegations of abusive and aggressive callers, including one instance of a death threat.
Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4
Telecom
CRTC Says Rogers Not Complying With Net Neutrality Disclosure Requirements
CRTC concerns with Rogers and its response to net neutrality complaints escalated this week when the Commission sent a letter to the company advising that it has received a growing number of complaints and that its public disclosures have not been compliant with CRTC Internet traffic management policy requirements. The […]
Ringing Up Support for the Bell – CTV Deal
Local organizations and businesses are effusive with their praise for the transaction – everyone from the Ottawa Senators to retailer Tommy & Lefebvre to the Westin Hotel in Ottawa to the Surrey Honda auto dealership to Dodd’s Furniture and Mattress in Victoria, BC to the Soho Bar and Grill in Calgary took the time to chime in with support. Moreover, MPs from across the political spectrum write with their support including Conservative MPs Bruce Stanton, Bev Shipley, Patrick Brown, and Garry Breitkreuz, Liberal MP Marcel Proulx, NDP MPs Irene Mathyssen, Brian Masse, and Joe Comartin, Ottawa Mayor Jim Watson, Halifax Mayor Peter Kelly, Richmond Mayor Malcolm Brodie, and Ontario MPP Bob Chiarelli.
The views expressed by the politicians are remarkably consistent. For example, Chiarelli says:
PIAC on Canadian Telecom Reform
The Public Interest Advocacy Centre has published a 218 page report on Canadian telecom regulation, arguing that reform is needed to address consumer concerns.
Bell Pays $1.3 Million To Settle Do-Not-Call Violations
The fact that Bell was the target is significant for at least two reasons. First, Bell administers the do-not-call list under contract. By targeting the company, it sends the message that no one is above the law. Second, as I wrote last year, Bell was seemingly the top source of complaints among reputable companies:
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