Sony Hit With Privacy and Consumer Protection Complaints

As Sony seeks court approval of its class action settlement today (word is that the judge took note of the objections to the settlement and asked the parties to go back and try to address the concerns, likely leading to some modest amendments), CIPPIC has filed an avalanche of complaints against Sony over the rootkit issue. 

Complaints have been filed with three privacy commissioners (Federal, BC, Alberta), three consumer protection bureaus (Quebec, Ontario, BC) and the Competition Bureau of Canada. The complaints allege many potential violations of Canadian law including misprepresentation under the Competition Act, several types of wrongful conduct under consumer protection legislation, and PIPEDA violations associated with the collection of personal information (including IP addresses) without consent.  These complaints are worth watching as they will certainly keep the Sony case in the spotlight and provide some clear evidence as to whether Canadian law is up to the challenge of dealing with the misuse of DRM.

Update: CIPPIC has posted the final legal documents.  The agreement now includes additional notification requirements on Sony and a comment from the judge that there was no findings with respect to the now-infamous Exhibit C.

One Comment

  1. Dwight Williams says:

    Good on CIPPIC
    That’s all I have to say on the matter for the time being.