The OECD has just issued an important and insightful report on user generated content and the policy issues it raises.
OECD on User Generated Content
April 16, 2007
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Definition of UCC/UGC
Very interesting definition of user-created content in this OECD report.
“UCC is in many ways a form
of personal expression and free speech. As such, it may be used for critical, political, and social ends. It has
also been argued that the .democratisation of access to media outlets. fulfils an increasingly important role
for democracy, individual freedom, political discourse, and justice (Balkin, 2004; Fisher, 2004; Lessig,
2004; Benkler, 2006). As users raise questions, inquire, and as new decentralised approaches to content
creation are being taken up, the political debate, transparency and also certain .watchdog. functions may
be enhanced on their way to a more critical and self-reflective culture (c.f. web sites like Meetup and
Pledgebank which facilitate collective action on political and social matters by civil society).
Citizen journalism, for instance, allows users to influence or create news, potentially on similar terms
as newspapers, companies or other major entities (see forthcoming OECD Study on Online News
Distribution). Creators of UCC have succeeded in bringing attention to issues that may not otherwise have
received notoriety (e.g. the online circulation of video files about politicians making racist remarks).
Bloggers and other users on sites such as AgoraVox . see Figure 10 . have undertaken the role of
grassroots reporters and fact-checkers that influences the content treated in traditional media (Gill, 2005).
Effects may include a greater call for accuracy within the mainstream media, as users point out
inaccuracies and flaws online. UCC may also provide a way to gain the attention of particular players
when none previously existed (for example, protest movies against particular events or to inform about
global warming). In some cases issues are covered in great detail which would not be otherwise (e.g. a blog
that specialises in human rights issues in country x or a media reporting on alleged wrongdoings of
influential persons or companies). GlobalVoices.com, for instance, aims to redress inequities in media
attention by leveraging weblogs, wikis, podcasts, tags, aggregators and online chats . to call attention to
conversations and points of views from non-English speaking communities. Often when unexpected events
occur, the only source of immediate documentation may be users with their mobile phone cameras.
36
DSTI/ICCP/IE(2006)7/FINAL
Figure 9. AgoraVox
Source: http://www.agoravox.com.
Impacts of UCC are indeed strong for politics and have not gone unnoticed by politicians (see Box 2).
On the one hand, blogs, social networking sites, and even virtual worlds can be platforms for exchanging
political views, provoking debate and sharing of knowledge about societal questions at stake. They can
also be very directly implicated in the political process itself and create awareness. Recently, popular social
networks have covered political campaigns, urged young users to vote and have staged related debates. In
the United States, these platforms have been active in getting youth to register to vote or providing
possibilities such as video contests to provide thoughts on national policy (e.g. the .MyState of the Union.
initiative by MySpace). ”
Timely, as there are other cases at issue now in Canada that very strongly intersect with this list of advantages of public interest content and free political speech.
Notably this in your other column
[ link ]