Post Tagged with: "Champagne"

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The Rogers Outage Aftermath: What Else Should Be On Minister François-Philippe Champagne’s Telecom To-Do List?

The massive Rogers outage took centre stage yesterday as CEOs of the leading telecom companies met with Innovation, Science and Industry Minister François-Philippe Champagne to discuss next steps to reduce the likelihood of a similar event in the future. My initial post on the outage focused on three main issues: conducting hearings into the issue by both the CRTC and a House of Commons committee, competition policy, and consumer compensation. None of these issue were top of mind for the companies or Minister, who instead emphasized the need for agreements among the companies within 60 days on emergency roaming, mutual assistance during outages, and a communications protocol to better inform the public and authorities during telecommunications emergencies. The Minister also noted that there will also be a CRTC investigation.

While these are all useful steps largely modelled on similar developments in the United States, even Champagne acknowledged that this is “just a first step.” So what else should be on the government’s to-do list?

July 12, 2022 — 9 comments — News

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Responding to the Rogers Outage: Time to Get Serious About Competition, Consumer Rights, and Communications Regulation

Like many Canadians, I spent most of the massive Rogers outage completely offline. With the benefit of hindsight, my family made a big mistake by relying on a single provider for everything: broadband, home phone, cable, and wireless services on a family plan. When everything went down, everything really went down. No dial tone, no channels, no connectivity. Work was challenging and contact with the kids shut off. It was disorienting and a reminder of our reliance on communications networks for virtually every aspect of our daily lives.

So what comes next? We cannot let this become nothing more than a “what did you do” memory alongside some nominal credit from Rogers for the inconvenience. Canada obviously has a competition problem when it comes to communications services resulting in some of the highest wireless and broadband pricing in the developed world. Purchasing more of those services as a backup – whether an extra broadband or cellphone connection – will be unaffordable to most and only exacerbate the problem. Even distributing the services among providers likely means that consumers take a financial hit as they walk away from the benefits from a market that has incentivized bundling discounts. Consumers always pay the price in these circumstances, but there are policy solutions that could reduce the risk of catastrophic outages and our reliance on a single provider for so many essential services.

July 10, 2022 — 23 comments — News

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The Law Bytes Podcast, Episode 132: Ryan Black on the Government’s Latest Attempt at Privacy Law Reform

Parliament is now on break for the summer, but just prior to heading out of Ottawa, the government introduced Bill C-27. The privacy reform bill that is really three bills in one: a reform of PIPEDA, a bill to create a new privacy tribunal, and an artificial intelligence regulation bill. What’s in the bill from a privacy perspective and what’s changed? Is this bill any likelier to become law than an earlier bill that failed to even advance to committee hearings? To help sort through the privacy aspects of Bill C-27, Ryan Black, a Vancouver-based partner with the law firm DLA Piper (Canada), joins the Law Bytes podcast to discuss everything from changes to consent requirements to how the law will be enforced.

June 26, 2022 — 6 comments — Podcasts

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The Groundhog Day Privacy Bill: The Government Waited Months to Bring Back Roughly the Same Privacy Plan?!

Innovation, Science and Industry Minister François-Philippe Champagne yesterday unveiled Bill C-27, the updated privacy reform law. While Champagne described it is a “historic day”, the bill is better described as a case of Groundhog Day, since it looks an awful lot like the last privacy bill that died with last year’s election call and which never even advanced to the committee stage. I wrote earlier this week about the government’s seeming indifference to privacy and this bill doesn’t do much to change the analysis as the bill raises many of the same questions and will likely face similar opposition.

June 17, 2022 — 5 comments — News

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Why is the Canadian Government So Indifferent to Privacy?

Over the past several weeks, there have been several important privacy developments in Canada including troubling privacy practices at well-known organizations such as the CBC and Tim Hortons, a call from business organizations for privacy reform, the nomination of a new privacy commissioner with little privacy experience, and a decision by a Senate committee to effectively overrule the government on border privacy rules. These developments raise the puzzling question of why the federal government – led by Innovation, Science and Industry Minister François-Philippe Champagne, Public Safety Minister Marco Mendicino, and Canadian Heritage Minister Pablo Rodriguez – are so indifferent to privacy, at best treating it as a low priority issue and at worst proposing dangerous measures or seemingly hoping to cash in on weak privacy laws in order to fund other policy priorities.

June 14, 2022 — 7 comments — News