Post Tagged with: "dncl"

The Challenge of Enforcing the Do-Not-Call List Against Foreign Telemarketers

Last October, the CRTC announced that it was taking action against two India-based companies for violating Canada’s do-not-call list. The action against Pecon Software Limited was particularly noteworthy, as the Commission ordered a stop to the violations and payment of $495,000. Andrea Rosen, the CRTC’s Chief Compliance and Enforcement Officer was quoted as saying that “foreign-based telemarketers have been put on notice that they must comply with our rules when calling Canadians.”

The tough talk was welcome, but months later, the CRTC has struggled to get Pecon Software to pay up. Liberal MP Lawrence MacAulay asked the government to provide an update on the action and Canadian Heritage Minister James Moore provided the following update to the House of Commons on Friday:

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April 22, 2013 13 comments News

Government To Shift Do-Not-Call Enforcement Costs to Industry

The government has announced plans to shift the costs of CRTC enforcement of the do-not-call list to industry. The CRTC will conduct a consultation this spring with plans to implement the new structure by next April.

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April 30, 2012 3 comments Must Reads

CRTC Releases Do-Not-Call Report

The CRTC has released a report on the functioning of the do-not-call list. The report notes that there were 103,890 prima facie valid complaints during the reporting period. The Commission initiated 197 investigations.

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November 24, 2011 3 comments Must Reads

Government Provides Details on Do-Not-Call Enforcement

The government has provided new insights into enforcement of the do-not-call list. In response to questions on the order paper from Liberal MP Rodger Cuzner, Industry Minister Christian Paradis provides the background information on the Telus settlement with the CRTC over automated calling as well as specific numbers (as of […]

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September 20, 2011 Comments are Disabled Must Reads

CRTC Settles Do-Not-Call Complaint With GoodLife Fitness

GoodLife Fitness has agreed to pay $300,000 to settle a CRTC investigation into its use of robocalls for telemarking purposes.

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August 24, 2011 1 comment Must Reads