Post Tagged with: "Do-Not-Call"

Please! By Josh Hallett (CC-BY 2.0)

In Defence of Canada’s Anti-Spam Law, Part Two: Why the Legislation Is Really a Consumer Protection and Privacy Law in Disguise

My first post defending Canada’s anti-spam law focused on why spam remains a problem and how the new law may help combat fraudulent spam and target Canadian-based spamming organization. Most would agree that these are legitimate goals, but critics of the law will argue that it still goes too far since it covers all commercial electronic messages, not just fraudulent or harmful messages.

If the law were only designed to deal with harmful spam, they would be right. However, the law was always envisioned as something more than just an anti-spam bill. Indeed, when it was first introduced, it was called the Electronic Commerce Protection Act, reflecting the fact that it was expressly designed to address online consumer protection issues (the name CASL was an unofficial working name developed within Industry Canada). The law has at least three goals: provide Canada with tough anti-spam rules, require software companies to better inform consumers about their programs before installation, and update Canadian privacy standards by re-allocating who bears the cost for the use of personal information in the digital environment.

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July 10, 2014 8 comments News

The Challenge of Enforcing the Do-Not-Call List Against Foreign Telemarketers

Last October, the CRTC announced that it was taking action against two India-based companies for violating Canada’s do-not-call list. The action against Pecon Software Limited was particularly noteworthy, as the Commission ordered a stop to the violations and payment of $495,000. Andrea Rosen, the CRTC’s Chief Compliance and Enforcement Officer was quoted as saying that “foreign-based telemarketers have been put on notice that they must comply with our rules when calling Canadians.”

The tough talk was welcome, but months later, the CRTC has struggled to get Pecon Software to pay up. Liberal MP Lawrence MacAulay asked the government to provide an update on the action and Canadian Heritage Minister James Moore provided the following update to the House of Commons on Friday:

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April 22, 2013 13 comments News

Government To Shift Do-Not-Call Enforcement Costs to Industry

The government has announced plans to shift the costs of CRTC enforcement of the do-not-call list to industry. The CRTC will conduct a consultation this spring with plans to implement the new structure by next April.

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April 30, 2012 3 comments News

CRTC Releases Do-Not-Call Report

The CRTC has released a report on the functioning of the do-not-call list. The report notes that there were 103,890 prima facie valid complaints during the reporting period. The Commission initiated 197 investigations.

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November 24, 2011 3 comments News

CRTC Announces International Do-Not-Call Enforcement Initiative

The CRTC has announced the creation of an international do-not-call network that includes 12 enforcement agencies to address global telemarketing concerns.

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October 31, 2011 1 comment News