Archive for June 3rd, 2015

United Nations of smartphone operating systems by Jon Fingas (CC BY-ND 2.0) https://flic.kr/p/goVRFZ

Canadian Cellphone Freedom Day: Wireless Consumer Protections Now Apply to All

Today is “Cellphone Freedom Day”, the day that most Canadian consumers can say goodbye to three year cellphone contracts. With the Federal Court of Appeal recently rejecting an attempt by the major carriers to stop the retroactive applicability of wireless code as of June 3rd (the two year anniversary of the code), consumers with cellphones that have run for more than 24 months can now cancel their contracts without penalty. That includes consumers with three years contracts that still have time left on their contract. As the CCTS notes:

three-year contracts which have run for more than 24 months can be cancelled without payment of cancellation fees, as the Code requires such fees to be reduced to zero within 24 months. Cancellation of three-year contracts in which the customer received a device subsidy but which have not yet run for 24 months (those entered into between June 3 and December 2, 2013) may still require payment of a cancellation fee.

Since the wireless companies switched to two-year contracts soon after the CRTC’s wireless code decision, there will be relatively few consumers with three year contracts that have not run for 24 months and those will hit the two-year mark within the next few weeks or months.

Read more ›

June 3, 2015 8 comments News