Post Tagged with: "rogers"

Rogers Provides New Evidence on Effectiveness of Notice-and-Notice System

Bill C-32 looks to be headed for the dustbin if Canada heads into an election this week, but the C-32 committee is still ongoing until someone pulls the plug on the current Parlimentary session. Rogers, Telus, and Bell appeared yesterday and the discussion unsurprisingly focused on the notice-and-notice approach currently used by ISPs and codified within the bill. The notice and notice system involves a notification from a copyright holder – often involving movies, software or music – claiming that a subscriber has made available or downloaded content without authorization on file sharing systems. The ISP forwards the notification to the subscriber but takes no other action – it does not pass along the subscriber’s personal information, remove the content from its system, or cancel the subscriber’s service.

While some rights holders (who the committee learned played a role in establishing notice-and-notice in the first place) have claimed the system is ineffective, Rogers came prepared with evidence about how the system functions and on its effectiveness. It reports that it processed 207,000 notices in 2010, sending those notices to about five percent of its customer base. In other words, 95% of its subscribers are not identified by rights holders as copyright infringers – far from the piracy haven that it often claimed. Of the households that receive notices, only 1/3 receive a second notice. Of those that receive a second notice, only 1/3 of those receive a third notice. 

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March 23, 2011 27 comments News

CRTC Closes Net Neutrality Complaint Against Rogers

The CRTC has closed the net neutrality complaint against Rogers, concluding that it is satisfied with the ISPs response and disclosure practices.

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February 16, 2011 77 comments News

Rogers Responds To CRTC Net Neutrality Concerns: No Need for Disclosure Changes

Rogers has responded to the CRTC’s concerns regarding its Internet traffic management disclosure policies. The company says that there is no need to update its disclosure practices regarding downstream traffic.  It further questions why Rogers is being singled out for changing its disclosure policies, arguing that while it is true […]

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February 15, 2011 10 comments News

CRTC Rules Videotron Violated Undue Preference Rules on Video-on-Demand Service

The CRTC has ruled that Videotron violated undue preference rules when it gave its video-on-demand service exclusive rights to some of its broadcaster programs.  The Commission ordered the company to provide the programs to Telus and Bell.

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January 27, 2011 1 comment News

CRTC Says Rogers Not Complying With Net Neutrality Disclosure Requirements

CRTC concerns with Rogers and its response to net neutrality complaints escalated this week when the Commission sent a letter to the company advising that it has received a growing number of complaints and that its public disclosures have not been compliant with CRTC Internet traffic management policy requirements.  The […]

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January 14, 2011 18 comments News