Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom by yum9me (CC BY-NC-ND 2.0) https://flic.kr/p/53jSy4

Telecom

CRTC Launches Wireless Roaming Fee Task Force

The Globe reports that the CRTC has escalated its investigation into wireless roaming fees by creating a special task force to examine the issue and present regulatory options for consideration by the Commission next month.

Read more ›

November 1, 2013 Comments are Disabled News

Federal Court Orders Bell to Pay $20,000 in Damages Over Privacy Violation

The Federal Court of Canada has ordered Bell TV to pay $20,000 in damages (plus an additional $1,000 in legal fees) for violating the privacy rights of a Nova Scotia satellite tv customer. The case arose when Bell TV surreptitiously obtained permission to run a credit check by including it […]

Read more ›

November 1, 2013 11 comments News

Is Bell’s Plan to Monitor and Profile Canadians Legal?

Last week, Bell announced plans to implement new consumer monitoring and profiling practices that would greatly expand how it uses the information it collects on millions of subscribers. The planned scope of Bell’s profiling is unprecedented in Canada, reflecting the power of a vertically-integrated media giant to effortlessly track their customers’ location, media habits, search activity, website interests, and application usage.

My weekly technology law column (Toronto Star version, homepage version) notes the Bell plan generated a significant public backlash with the Privacy Commissioner of Canada launching an immediate investigation. Yet the company steadfastly defended its plans, saying that users are supportive of the new policy and maintaining that it is fully compliant with Canadian law.

Read more ›

October 29, 2013 20 comments Columns

Is Bell’s Plan to Monitor and Profile Canadians Legal?

Appeared in the Toronto Star on October 26, 2013 as Is Bell’s Plan to Monitor and Profile Canadians Legal? Last week, Bell announced plans to implement new consumer monitoring and profiling practices that would greatly expand how it uses the information it collects on millions of subscribers. The planned scope […]

Read more ›

October 29, 2013 1 comment Columns Archive

Bell Claims Users Want to Be Monitored, Profiled and Tracked

The reports that Bell is updating its privacy policy to allow for the use of a wide range of personal data collected from Internet and mobile phone usage has generated enormous public concern, an investigation from the Privacy Commissioner of Canada, and claims from Bell that its customers want to […]

Read more ›

October 23, 2013 43 comments News