Rogers has provided some answers to the many questions about its massive outage last month that affected millions of Canadians. Yet there is still considerable uncertainty about what the government and CRTC are prepared to do to address ongoing concerns in the telecom sector. John Lawford is the Executive Director and General Counsel of PIAC, the Public Industry Advocacy Centre, which has been a leading consumer voice for decades in Canada. PIAC was the first to file a request with the CRTC seeking an inquiry into the outage. John and I were both participants at the Industry committee hearing into the outage and he joins the Law Bytes podcast to discuss what we learned and what more can be done from a regulatory, legal, and policy perspective.
The podcast can be downloaded here, accessed on YouTube, and is embedded below. Subscribe to the podcast via Apple Podcast, Google Play, Spotify or the RSS feed. Updates on the podcast on Twitter at @Lawbytespod.
Credits:
CBC News: The National, Rogers CEO Grilled About Network Outage
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What an outstanding post! Thank you so much
Great podcast. It was very informative. Thank you for sharing the information and helping the consumers.
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What a shame. I hope some of these policies get put in place for the sake of the customers. Thanks for your reporting!
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