Canada Post Plays Grinch in Takedown Fight

Late last year, Canada Post and the Public Service Alliance of Canada became embroiled in a heated strike action over sick pay benefits. In the midst of the dispute, several PSAC members took direct aim at Canada Post CEO Moya Greene, recording a short parody video titled "The Greench." The video, which was posted on YouTube, adapted the well-known Dr. Seuss tune "You’re a Mean One, Mr. Grinch" to criticize Greene and the company. While the creation of a protest video is not particularly noteworthy, what followed soon after is.  Just as the video began to attract some attention, YouTube removed it after receiving a complaint from Canada Post alleging that the video violated the company’s copyright.

My weekly technology law column (Toronto Star version, homepage version) argues that the case highlights a common occurrence under U.S. law, which allows copyright owners to file complaints with web hosts such as YouTube if they believe that the site is hosting infringing content. Under the law, the web host avoids liability if it immediately removes the content.  No court or independent third party reviews the infringement claim since nothing more than a complaint that meets certain criteria is needed.  The statutory requirements include providing a statement that the complainant has a "good faith belief that use of the material in the manner complained of its not authorized by the copyright owner, its agent or the law."
YouTube may simply have been following the law, but decision caught the Greench creators by surprise since the song featured original lyrics based on an obvious parody of the Seuss character.  Moreover, it was not the Dr. Seuss rights holders who filed the complaint, but rather Canada Post. When asked about the case, a Canada Post spokesperson stated that the claim was based on the inclusion of a picture of the Grinch character with a discoloured headshot of Greene that appears for nine seconds in the video.

The strike may have concluded, but the reverberations from the video takedown have not, since Canada Post may have opened itself up to possible liability with its claims of copyright infringement.  Last year, a California court ruled that Universal Music could face liability for demanding the removal of a home video featuring a two-year old dancing in their family's kitchen with the song "Let's Go Crazy" by Prince playing in the background.  Stephanie Lenz, the mother of the two-year old in the video, fought back by suing the music company for wrongly filing the takedown demand.  

The court concluded that copyright owners should consider whether the use of their work could qualify as "fair use" in order to meet the good faith belief standard. The same claim would seemingly be available to the Greench creators, since their brief use of the Greene photo would surely qualify as fair use under U.S. law.

Should the Greench creators pursue the case, a ruling against Canada Post might serve as a disincentive against the use of takedown notices that appear rooted in attempts to censor rather than enforce copyright.  Indeed, the incident is not the first time that a Canadian company has tried to use the U.S. notice-and-takedown system to quell online criticism.  In 2007, Telus demanded that YouTube remove 23 videos, including several featuring original union songs.  YouTube took down the videos, but a legal challenge to Telus' claim is currently before the courts in California.

As the cases wind their way through the legal system, they provide an important reminder about the dangers associated with the notice-and-takedown rule.  Canada has yet to implement such an approach and the experience to date reinforces concerns that legally mandated removal of content from the Internet without court oversight opens the door to abusive practices that may have little to do with protecting the rights of copyright owners.


  1. Mark Le Blanc says:

    Director, Legal Services & Business Affairs, TVO
    It seems to me that Youtube needs to have some minimum level of Copyright awareness in those it assigns the task of screening takedown notices it receives. It wouldn’t have taken too much insight to see that Canada Post had virtually no copyright upon which to base its request for takedown. If the copyright in the Greene photo were put forth at the time, I suspect that the video would be back up in a day without the Greene photo and with a cariciture of her in its place.

    The point being that to give some fairness to the takedown system Youtube would simply need to have a person with some copyright awareness reviewing the takedown notices. It wouldn’t have taken much awareness to have asked Canada Post exactly what copyright they were asserting in their takedown claim.

  2. the cake is a lie says:

    nobody has the resources to fund anything remotely close to being able to check for fair use’ upon receiving a take down threat.

    However, Michael is right on. Ive seen videos taken down because of censorship all the time. One example would be $cientology trying to stop the dissemination of their “beliefs”.

    Thankfully in Canada we are fortunate enough to have a large body of people opposed to such legislation that would give people/companies/organizations the ability to censor anything with no oversight. A side note I have the same blue guitar as the one in the Greench video, can I claim ownership of the video too? 😛

  3. you tube police
    You Tube merely host the content and provide a venue for all us tech swavy characters with nothing better to do than post and watch videos … I’m sure they can find better use of resources than policing the web … would they get immunity for incorrect decisions? We need less lawyers not more… wonder if someone has made a video about liars… sorry lawyer

  4. The funny truth
    That’s the only concern of yours? The censorship? What about small business users that have to sue the file exchange system to remove every single archive with their work stolen? Even if the work was not even renamed or repacked? You will simply end up as a beggar with the system Canada offers if you want to sell the photoes, or website templates, or music through your website.

  5. Rebecca30wO says:

    I constantly buy essay or already written essays just about this topic.

  6. SpeakOutCanada says:

    SpeakOutCanada “where our voice is heard”
    Canada Post is constantly beating up on it’s clients … they don’t see us as the “customer” … why should they … can we get delivery from competition?

    SpeakOutCanada is tired of this!