The CBC reports on the death of a child in Calgary demonstrates some of the challenges of emergency service with VoIP.
The Perils of 911 With VoIP
3 Comments
Recent Posts
Slick Videos Won’t Save Lawful Access: Why The Government’s Bill C-22 Defence Avoids the Charter, Privacy and Security Concerns Raised By Critics 
The Law Bytes Podcast, Episode 268: Sara Grimes on the Moral Panic Behind Banning Kids from Social Media and AI Chatbots 
U.S. Congressional Leaders Warn Canadian Lawful Access Plans Harm U.S. National Security and Economic Interests 
Make It Make Sense: My Appearance Before the Standing Committee on Public Safety and National Security on Bill C-22’s Lawful Access Plan 
Why Social Media and AI Chatbot Bans for Kids Are Bad Policy: Making the Case at the Senate Social Affairs, Science and Tech Committee
e164.arpa
While it’s fun to blame VoIP providers for providing less than stellar service — the problem here is not with VoIP but with the existing 911 infrastructure being totally unaccommodating. Even cell networks in Canada, despite having quasi-gps chips in the phones, rarely ever integrate that with the 911 provider.
There are all the technologies in place, from the e164.arpa registry to push and pull SOA architectures… basically, if the 911 providers _wanted_ e911 VoIP integration, we’d have it. But since the 911 centers go hand-in-hand with the carriers, its unsurprising that instead of fixing it, and providing workable integration solutions, that they would instead, attack and criticize VoIP providers on the one point they cant fix… the fact that they don’t physically own the line into the house and that people can move their phones around.
The better question is what percent of people under 30 don’t have a landline, and rely on cell service that suffers far more drastically to these location problems than does VoIP in Canada.
Lots of opportunity for some investigative journalism here, that is, if the CBC wants the full story.
And yet
I can access some sites and get localized information that realizes I am accessing from Ottawa.
However, when I read the article, one item that it mentions is that the ISP was given a new address for the customer… they added it to the billing system, just not into the 911 database. Apparently that was a different form.
IP PBX Systems
Business gets lot of facilities on installing Voip phone system which saves them lot of money which can be used in other business ventures.
ip pbx phone system.